What are the responsibilities and job description for the Lock Desk Specialist - Ridgeland, MS position at BankPlus?
General Position Statement:
The Lock Desk Specialist is an on-site position that is responsible to lock interest rates timely and in accordance with established income margins. This position will also be responsible to generate various lock activity reports.
Duties and Responsibilities:
Monitor online applications received and assign to Loan Officers as needed.
Review daily interest rate pricing from investors and monitor the movement of the market.
Secure customer interest rates through pricing and loan origination software.
Calculate, compare and confirm profit margins with locked loans.
Update pricing and loan origination software regarding any lock changes, program changes, lock cancellations, etc. as requested by processors and loan originators.
Communicate with originators and processors regarding any pricing discrepancies.
Report lock activity weekly and monthly to Secondary Marketing Manager, Mortgage Operations Manager and Mortgage President.
Maintain pricing and profit spreadsheet and verify discrepancies of locked loan pricing vs. purchased loan pricing.
Report upcoming lock expirations weekly to originators and processors.
Participate in the bank’s High-Performance Rewards Connections program.
Maintain a thorough knowledge of Bank products, services, policies, procedures and appropriate regulatory issues as related to daily job functions including, but not limited to the following: Bank Secrecy Act; Privacy Act: Fair Lending Act; Regulation E, etc.
Position Requirements:
Bachelor’s degree with 1-year professional office experience, or the equivalent of 5 or more years of mortgage operations experience
This position is not eligible for remote work
Proficient computer experience to include Microsoft Excel, Word, and Outlook in most recent work experience
Detail oriented with excellent clerical and organizational skills
Demonstrated excellent and effective verbal and written communication skills in most recent work experience
Ability to work in multiple software platforms
Work outside of regular business hours, as deemed necessary
Ability to handle multiple tasks