What are the responsibilities and job description for the Product Analyst position at BankTalent HQ?
Zions Bancorporation is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years.
Zions Bancorporation is one of the nation's premier financial services companies with total assets of approximately $87 billion. Zions operates under local management teams and distinct brands in 11 western states : Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington and Wyoming. The bank is a national leader in Small Business Administration lending and public finance advisory services, and has been recognized by Coalition Greenwich with 233 Excellence awards for small business and middle market banking over the past 15 years.
We are seeking a Product Analyst to join Zions Bancorporation. The Product Analyst plays a key role in the Salesforce Product team by working with stakeholders to elicit business requirements, analyze business processes, and act as a subject matter expert on behalf of the business. You will work with full-stack agile teams, made up of Salesforce admins & developers, quality assurance, and DevOps, focused on efficiently delivering on the requirements the product analyst helps gather.
Our Salesforce platform is used across the organization, so you will have a broad range of use cases that will require a variety of different solutions, constantly presenting opportunities to explore new challenges.
The Product Analyst will :
- Review, analyze, and evaluate business processes, requirements, systems and user needs to develop process maps and documentation in ADO
- Provide support within the functional areas of data management, contacts, leads, campaigns, opportunities, dashboards and reports in Salesforce
- Create and maintain documentation and training materials related to projects
- Assist with helpdesk queue as level 2 support for escalated issues
- Facilitate user acceptance testing for new features and enhancements
- Assist in implementation of Salesforce functionality to the users as needed
- Collaborate with the various Salesforce teams to ensure optimal delivery of Salesforce functionality
- Participate in agile ceremonies
- Perform other duties and responsibilities as assigned
Technical Experience and Qualifications :
Location :
This position has a hybrid work from home schedule with a minimum of three days per week in the office at the new Zions Technology Center in Midvale, UT.
The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus will be the company's primary technology and operations center. This modern and environmentally friendly technology center will enable Zions to continue to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as :
Benefits :
Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.