What are the responsibilities and job description for the Senior IT Specialist position at BankTalent HQ?
We have a Unique opportunity for an experienced technology professional to join our IT team as a Senior IT Specialist. We're looking for someone who is ready to roll up their sleeves and be part of the team that keeps UniBank running every day. As part of our team, you'll be involved in cyber security, virtualization, networking, telecommunications, disaster recovery strategies, business systems, helpdesk support, and more. We are a team that enjoys working together and believe that you never stop learning. If being part of a Bank where supporting the local community is part of our mission is what you've been looking for, then come join us!
Position Overview
The Senior IT Specialist supports the team in maintaining optimum performance, security and control of computer hardware, software, and printers. They will provide support for the UniBank user community and act as an escalation point for helpdesk tickets as well as perform operational support of IT systems. This may include system security updates, vulnerability mitigation, server upgrades, Virtual Desktop engineering, and mobile device OS security. They will ensure procedures are performed appropriately, documented thoroughly, and that no crucial data is damaged. They may act as back-up to other team members as needed.
Primary Accountabilities
- IT Strategy
Maintain up-to-date documentation of Bank's systems, using appropriate diagramming and configuration tools.
Administrating Microsoft servers supporting user account management, Active Directory, DNS, DHCP, security, Group Policy, and scripts.
Supporting day-to-day operations and resolving any problems relating to desktops, laptops, printers, mobile devices, servers, networking, business applications, hardware and software within a high demand and fast paced environment.
Analysis and resolution of user program issues - such as business applications, Microsoft Office, and internet-based programs.
Knowledge, Skills, Education and Work Experience
Additional desired experience
About UniBank
We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule.
We are unique. Unique to people. Unique to business. Unique to local government.
We are UniBank. Bank Different. Bank Unique.
As a member of the IT team, you may be responsible for certain aspects of our Incident Response Program, including, but not limited to, administrative, consultative or active engagement in activities around the Incident Response Program policy and processes.
This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.
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