What are the responsibilities and job description for the VP Trust Division Manager - BankWest Location Negotiable position at BankWest?
Scope of Job:
To administer and develop effective strategies for investment management and trust accounts, as well as facilitating, developing and overseeing a team and programs to promote growth and profitability.
Primary Duties:
Responsible for the day-to-day management, staffing, administration, and related support staff for the assigned area(s) of responsibility.
Selects, trains, coaches, and develops subordinates in accordance with BankWest philosophies and policies; schedules and manages staffing ensuring work completion and delivery of related customer service requirements; ensures compliance with BankWest policies, procedures and standards.
Effectively utilizes time to accomplish growth and profit objectives for the Trust Department.
Makes business development calls on potential customers to solicit their business.
Oversee and perform administration of assigned Trust accounts.
Develops and enhances customer financial relationships through a proactive financial check- up and CRM (top-tier) program focused on both prospective and existing customers.
Sells financial services and products to clients.
Secondary Duties:
Work as a team with departmental counterparts on planning and implementing assigned projects and products.
Participate on various committees and project teams as deemed appropriate by management.
Attend, actively participate in organization, job specific training offered, and Quality Service programs.
Adhere to all applicable Policies and Procedures of BankWest organization.
Ensures division procedures and policies are developed and/or revised and implemented to the team accordingly.
Maintains relationships with professional organizations, peers at other financial institutions, and/or Bank regulatory bodies to provide input and feedback on related areas of expertise to the Management Team.
Act in a leadership capacity, providing relevant expertise and counsel; actively supporting work and employee development activities of the Bank.
Supports community through active involvement.
Other duties as assigned.
Requirements
Education:
A Bachelor's Degree in a related field.
Applicable experience and/or related certifications may be considered in lieu of degree.
Industry recognized professional certification(s) and/or certificates.
Experience:
10 years' experience in related field.
Knowledge and Special Skills:
Ability to provide mentoring and coaching.
Knowledge of BankWest products and services.
Knowledge in providing financial recommendations to customers for all products and services.
Ability to work dependently and/or independently, under pressure, meet deadlines, and adjust work schedules as needed to complete job responsibilities.
Ability to organize and handle multiple responsibilities while delivering quality external and/or internal Customer Service.
Strong interpersonal skills to ensure effective communication with external and/or internal customers.
Knowledge or ability to learn regulatory requirements pertinent to performance of specified duties in job description.
Knowledge of banking terminology and procedures.
Ability to skillfully use a variety of application software, learn computer programs, and comprehend the program output.
Adhere to Federal Privacy Standards in addition to following BankWest requirements for electronic communication and Social Engineering standards.
BankWest is a "Sales Organization" and all employees are expected to participate directly or indirectly with increasing BankWest's presence in their markets as appropriate.
