What are the responsibilities and job description for the Area Manager Floor position at Banner Bank?
Our Core Values, Never Out of Style
For more than 130 years, Banner Bank has been guided by core values that never go out of style: listen, learn, and help businesses and individuals reach their goals.
We are proud to be named one of the Best 100 Banks in America by Forbes for eight consecutive years and one of the Most Trustworthy Companies by Newsweek for four years. With over $15 billion in assets and more than 150 locations across Washington, Oregon, Idaho, and California, we take our role in the economy seriously.
In addition to providing a source of capital to personal banking clients and businesses of all sizes, we prioritize employee volunteerism and donate millions of dollars annually to community organizations.
As a Branch Manager at Banner Bank, you will oversee the efficient daily operation of a branch office, including sales, operations, consumer/small business lending, high client service levels, security, and safety aligned with the Bank's objectives.
You will develop new deposit and loan business, provide exceptional client service, and promote the sales and service culture through coaching, guidance, and staff motivation. Achieve individual and branch sales goals through new business sales, referrals, and account retention.
Your responsibilities will include:
- Providing leadership, training, and supervision to Branch personnel
- Delegating day-to-day operations to the Branch team
- Performing duties in the absence of other Branch personnel
Additionally, you will:
- Achieve established Bank and branch goals through active participation in the Banner Way Sales Management and Sales Management Systems programs
- Partner in community activities to increase the Bank's visibility and enhance new and existing business opportunities
- Conduct regular observations and coaching sessions with the sales team to develop new business
- Perform outbound business calls on prospects and clients to understand their current and future financial needs
Key Accountabilities:
- Oversee the sales of Consumer and Business Credit cards, Account Analysis, and Treasury Management Services, etc.
- Sell and set up Merchant Services and handle existing Merchant Services issues
- Drive the branch to perform at 100% during Bank and Division Sales Campaigns
- Conduct branch promotions to build momentum for core account growth
Compliance and Risk Management:
- Ensure compliance with policies, procedures, security requirements, and government regulations
- Ensure staff follows policies, procedures, and security requirements
Educational Requirements:
- Bachelor's Degree in Accounting, Business, Economics, Law, Computer Science, or related field (or equivalent combination of education and experience)
Experience:
- At least 6 years of bank branch leadership and operations experience
- At least 2 years of supervisory/management experience leading a project, process, or team
Knowledge, Skills, and Abilities:
- Advanced knowledge of retail product philosophy, policy, procedures, documentation, and systems
- Thorough knowledge of all retail products and services
- Considerable knowledge in all facets of the consumer lending process
Leadership and Team Management:
- Proven client service, interpersonal, and relationship building skills
- Effective verbal and written communication skills; proper phone and email etiquette required
- Demonstrated success in sales and business development
- Demonstrated ability to develop and manage income and expense budgets; proficiency in MS Word and Excel
- Strong mathematical, analytical, problem-solving, and negotiation skills
Travel:
- Up to 20%
Compensation and Benefits:
- Targeted starting salary range: $79,158-$107,097 (based on experience)
- Incentive potential
- Comprehensive employee benefits, including medical, dental, vision, LTD, STD, and life insurance
- Paid vacation time, sick time, and 11 company paid holidays
- 401k (with up to 4% match)
- Tuition reimbursement
Salary : $79,158 - $107,097