What are the responsibilities and job description for the Customer Service Team Lead position at Banner Bank?
In this vital role, you'll serve as the primary point of contact for branch operations, ensuring smooth execution of tasks, adhering to policy and procedures, and minimizing risk. Your expertise will also focus on developing strong relationships with clients by actively referring Bank products and services.
Knowledge and Skills
- Extensive knowledge of retail product philosophy, policy, procedures, documentation, and systems
- Strong mathematical, problem-solving, and negotiation skills
- Ability to analyze client credit data and other related financial information
- Excellent client service, interpersonal, and relationship-building skills
Join us at Banner Bank and take advantage of our tuition reimbursement program, employee volunteerism initiatives, and a supportive work environment that fosters growth and development.
