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Director of Branch Operations - Clairemont (Apply in minutes)

Banner Bank
San Diego, CA Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/11/2025

Please take time to review [Banner Banks Consent & Privacynotice](https : www.bannerbank.comcareersconsent-and-privacy-notice) beforeapplying. Banner Bank is an Equal Opportunity Employer committed to diversity in theworkplace. All qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, sexual orientation, genderidentity, national origin, citizenship, marital status, age, disability orprotected veteran status.

  • Banner Bank does not accept unsolicited resumes from agencies andor searchfirms for any job postings
  • Resumes submitted to any Banner Bank employee bya third-party agency andor search firm without a valid written and signedsearch agreement, will become the sole property of Banner Bank. No fee will bepaid if a candidate is hired for a position as a result of an unsolicitedagency or search firm referral. More than 130 years ago, we started with core values that never go out ofstyle : listen, learn and help businesses and individuals reach their goals.Our financial strength and stability are key reasons Forbes names us one ofthe Best 100 Banks in America the past eight consecutive years and Newsweeknames Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughoutWashington, Oregon, Idaho, and California, we understand our role in theeconomy and take that responsibility seriously. In addition to offering asource of capital to personal banking clients and businesses of all sizes, weplace a high importance on employee volunteerism and donate millions ofdollars each year to community organizations. As a Branch Manager with Banner Bank you will manage the efficient dailyoperation of a branch office, including sales, operations, consumersmallbusiness lending, high client service levels, security and safety inaccordance with the Banks objectives. Develop new deposit and loan business.Provide a superior level of client service and promotes the sales and serviceculture through coaching, guidance and staff motivation. Achieve individualand branch sales goals through new business sales, referrals, and accountretention.
  • In this role you will have the opportunity to :
  • Responsible for providing leadership, training, and supervision. Delegate day-to-day operations to the Branch personnel. Perform duties in the absence of other Branch personnel.
  • Responsible for attaining established Bank and branch goals through active participation in the Banner Way Sales Management and Sales Management Systems programs.
  • Partner in community activities to increase the Banks visibility and enhance new and existing business opportunities.
  • Responsible for conducting observations and coaching sessions with the sales team on a regular basis in order to help develop new business. Conduct Touch Bases, Huddles, and Skill builders with the sales team.
  • Perform outbound business calls on prospects and clients to gain a better understanding of their current and future financial needs.
  • Oversee the sales of Consumer and Business Credit cards, Account Analysis, and Treasury Management Services, etc. Sell and setup Merchant Services and handle existing Merchant Services issues.
  • Drive the branch to perform at 100% during Bank and Division Sales Campaigns. Conduct branch promotions to build momentum for core account growth.
  • Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations.
  • Education & Certifications
  • Bachelors Degree : Accounting, Business, Economics, Law, Computer Science or other related field required (an equivalent combination of education and experience may be considered)
  • Experience
  • 6 or more years of bank branch leadership and operations experience required
  • 2 or more years of experience in a supervisorymanagement role leading a project, process or team required
  • Knowledge, Skills and Abilities
  • Advanced knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Considerable knowledge in all facets of the consumer lending process.
  • Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required.
  • Possess effective selling, cross selling and referral skills. Demonstrated success in sales and business development. Demonstrated ability to develop and manage income and expense budgets; proficiency in MS Word and Excel.
  • Possess strong mathematical, analytical, problem solving, and negotiation skills. Ability to analyze client credit data and other related financial information.
  • Demonstrate ability to train employees in client service, sales, operations, product knowledge, and consumer loans. In-depth knowledge of management and supervisory principles, policies, and legal requirements. Demonstrated leadership, team building, and management skills.
  • Knowledge of state and federal laws and regulations related to banking.
  • Travel
  • up to 20%
  • Compensation & Benefits
  • Targeted starting salary range (based on experience) :
  • 81,806-$117,596
  • Incentive potential
  • Comprehensive employee benefits, including : medical, dental, vision, LTD, STD and life insurance
  • Paid vacation time, sick time and 11 company paid holidays
  • 401k (with up to 4% match)
  • Tuition reimbursement
  • Get more information at : [Employee Benefits | Banner Bank](https : www.bannerbank.comcareersemployee-benefits)

Salary : $81,806 - $117,596

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