What are the responsibilities and job description for the Field Service Engineer position at Banner Defense, Inc.?
Field Service Engineer
Join our team!
Be a part of our passionate and determined team on a mission to use our skills and experiences to make a difference in the defense and aerospace industry.
Position Description:
Banner Defense is in search of a Field Service Engineer to join our team! In this role you will get to deliver high-level technical support, system integration, and field service engineering for the IBCS Program.
Responsibilities:
- Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
- Represent the IBCS program as the primary point of contact
- Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
- Assist in the emplacement and initialization of the IBCS system
- Advise customers on the capabilities and limitations of the IBCS system
- Assist in troubleshooting IBCS hardware, software, and networks
- Provide feedback to program leadership regarding system performance and end-user feedback
- Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Conduct training
- Support Program Help Desk
- Conduct scheduled equipment inventories
Required Skills/Experience:
- BS/BA and 5 years of relevant experience OR 6 years of relevant experience in lieu of a degree
- Experience with tactical networks and troubleshooting computer systems
- In field operator training
- Security certification
- Linux certification OR the ability to obtain the certification within 3 months
- Active Secret Clearance
- Required to travel 50% of the time
Desired Skills/Qualifications:
Army Air Defense professional with hands-on experience in maintaining and sustaining fielded IBCS systems, equipment, and software. Highly desired candidates will be willing to acquire a Commercial Driver's License (CDL) to support logistical operations and have prior OCONUS deployment experience, demonstrating the resilience and versatility needed for demanding global missions.
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Service-Disabled Veteran Owned Small Business
Equal Employment Opportunity (EEO) employer
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.
