What are the responsibilities and job description for the Service Advisor Manager position at Banner Fire Equipment, Inc.?
We are seeking an experienced service advisor manager to join our team. Experience in the fire apparatus industry is preferred but experience in other industries will be considered.
Job duties will include:
Managing the service department including technicians and service advisors
Assisting service technicians and advisors when required
Responding to customer complaints
Explaining and justification of repairs to customers and insurance companies
Billing to include time sensitive insurance claims
Managing and controlling costs
Job Requirements include experience with:
Management
Computer proficiency
Fire apparatus preferred
Effective communication, customer service, and interpersonal skills
Technical knowledge and aptitude required
Problem solving skills
Multitasking and time management
CDL with a minimum of a class B with air break endorsement.