What are the responsibilities and job description for the Supervisor Food Service position at Banner Health?
Primary City/State:
Gilbert, Arizona
Department Name:
Culinary & Nutrition-Hosp
Work Shift:
Varied
Job Category:
Facilities, Environmental Services, and Culinary
Banner Health believes leadership matters, and we look for people who share our vision making health care easier, so life can be better. Our leaders are at the front of the health care transformation, planning the future of Banner Health.
The Culinary and Nutrition Team is made up of a diverse cultural team and operates 24-hours a day, 7 days/weeks and 365 days a year providing food services for patients, visitors and employees.
As a Culinary Supervisor you will be responsible for overseeing the daily operations for patient food, catering and the cafe, which also includes inventory and ordering for menus and events. In addition this position manages team members, interviews for vacancies, selects/hires qualified department staff, influences staff turnover, and ensures the ongoing competency of staff through coaching and the evaluation of staff performance.
Location: Banner Gateway Medical Center 1900 N Higley Rd, Gilbert, AZ 85234
Shift/Hours: M-F 7:00am to 3:30pm, may vary depending on departments needs
Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care.
Position Summary
This position provides front line leadership to employees while organizing, supervising, and coordinating the work of the food service staff in the department. Assures that all food products, food service areas and work processes comply with company standards as well as with County, State and JCAHO regulations.
Core Functions
High school diploma/GED or equivalent working knowledge.
Must possess the knowledge and abilities in food services normally acquired with two or more years of experience and/or education in similar food services management work. Must have excellent communication and customer service skills. Must be able to effectively organize, lead and supervise work areas and teams. Must be able to learn food handling regulations and pass certification tests as required. Employees working at Banner Behavioral Health Hospital, Boswell Skilled Nursing Facility or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
All onsite food service equipment including stoves, ovens, steam-jacketed kettles, tilt skillet, broiler, steam table, grill, deep fryer, slicer, Buffalo Chopper, mixer, food carts, dish racks, cleaning equipment and hazardous chemicals used in cleaning and sanitation. Office equipment such as computer, phone, fax machine, and retail service equipment such as point of sale registers, beverage and ice cream dispensers, chaffing dishes, serving utensils. Must have the ability to operate computer business software, email, phone, FAX, etc.
Preferred Qualifications
Previous supervisory experience and background in healthcare. Bilingual skills in English/Spanish are a plus. SERVSAFE certification.
Additional Related Education And/or Experience Preferred.
EEO Statement:
EEO/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Gilbert, Arizona
Department Name:
Culinary & Nutrition-Hosp
Work Shift:
Varied
Job Category:
Facilities, Environmental Services, and Culinary
Banner Health believes leadership matters, and we look for people who share our vision making health care easier, so life can be better. Our leaders are at the front of the health care transformation, planning the future of Banner Health.
The Culinary and Nutrition Team is made up of a diverse cultural team and operates 24-hours a day, 7 days/weeks and 365 days a year providing food services for patients, visitors and employees.
As a Culinary Supervisor you will be responsible for overseeing the daily operations for patient food, catering and the cafe, which also includes inventory and ordering for menus and events. In addition this position manages team members, interviews for vacancies, selects/hires qualified department staff, influences staff turnover, and ensures the ongoing competency of staff through coaching and the evaluation of staff performance.
Location: Banner Gateway Medical Center 1900 N Higley Rd, Gilbert, AZ 85234
Shift/Hours: M-F 7:00am to 3:30pm, may vary depending on departments needs
- Maricopa Foods Handlers Card and a SERVSAFE certification preferred**
Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care.
Position Summary
This position provides front line leadership to employees while organizing, supervising, and coordinating the work of the food service staff in the department. Assures that all food products, food service areas and work processes comply with company standards as well as with County, State and JCAHO regulations.
Core Functions
- Leads and directs the food and nutrition staff in assigned area or shift, achieves the daily food & nutrition department production and service requirements.
- Interviews, selects and hires qualified department staff, influences staff turnover. Provides formal training, orientation and on-the-job training. Ensures the ongoing competency of staff through coaching and the evaluation of staff performance in a fair and consistent manner.
- Monitors and supports department staff to ensure that excellent meal service is provided while meeting patient and customer satisfaction goals. Monitors staff and areas to ensure that regulatory agency, OSHA, and safety guidelines are met.
- Monitors and controls operating expenses and other key indicators within assigned areas/shift to meet budget requirements.
- Inventories food and supplies in assigned areas; determines ordering and food production quantities based upon established par levels and special needs.
- Resolves customer problems and supports staff development in customer service skills.
- Works under limited supervision and is responsible for the daily supervision of food service staff in specific areas or shifts while ensuring cost effective and efficient operations and providing excellent service & meal quality for patients and other customers. External customers: patients and families, vendors, physicians, facility directors / managers / supervisors, employees and the public. Internal Customers: Culinary and Food & Nutrition Staff.
High school diploma/GED or equivalent working knowledge.
Must possess the knowledge and abilities in food services normally acquired with two or more years of experience and/or education in similar food services management work. Must have excellent communication and customer service skills. Must be able to effectively organize, lead and supervise work areas and teams. Must be able to learn food handling regulations and pass certification tests as required. Employees working at Banner Behavioral Health Hospital, Boswell Skilled Nursing Facility or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
All onsite food service equipment including stoves, ovens, steam-jacketed kettles, tilt skillet, broiler, steam table, grill, deep fryer, slicer, Buffalo Chopper, mixer, food carts, dish racks, cleaning equipment and hazardous chemicals used in cleaning and sanitation. Office equipment such as computer, phone, fax machine, and retail service equipment such as point of sale registers, beverage and ice cream dispensers, chaffing dishes, serving utensils. Must have the ability to operate computer business software, email, phone, FAX, etc.
Preferred Qualifications
Previous supervisory experience and background in healthcare. Bilingual skills in English/Spanish are a plus. SERVSAFE certification.
Additional Related Education And/or Experience Preferred.
EEO Statement:
EEO/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
