What are the responsibilities and job description for the Food Runner position at Banner House at T Bar M?
About Banner House at T Bar M
Founded in 1972, T Bar M Racquet Club has served as the premier private members tennis and racquet Club for Texas and the greater southwest region. It is internationally recognized as a best-in-class training facility for competitive, professional, semi-professional and social tennis for adults and children, while also offering a range of health and wellness amenities, including a gym, chiropractic and sports medicine services and group fitness classes.
In June 2022, Dallas-based WoodHouse acquired T Bar M and is renovating and enhancing the property, creating a world-class racquet Club. The evolved Club will house the classic tennis club and facilities in a fresh new environment. The Club’s brand and amenities will continue to cater to individuals and families in search of a social and communal anchor that is grounded in an active, health and wellness-focused mindset.
The new Banner House at T Bar M will include 21 tennis courts (8 indoor courts, 3 Euro red clay courts and 14 outdoor courts), 2 padel courts, 8 pickleball courts, retail/pro shop, a resort style pool, taqueria, private events, lounges, restaurant and bar. In addition to these amenities there is a 12,000 SF Fitness Center with best-in-class training equipment and state of the art locker rooms, including a cold plunge, dry sauna and hot tub. Paired with the new Club house and Fitness offerings is a full service Wellness, Spa and Chiropractic offering with 6 treatment rooms for massage/facials, IV’s, injectables and 3 chiropractic rooms for adjustments, soft tissue therapy, needling, and more.
About The Role
As a Food Runner, you will be an essential part of our front-of-house team. Your primary responsibility is to deliver food and beverages from the kitchen to the dining area while ensuring that each order is accurate and beautifully presented. You will work closely with servers, kitchen staff, and other front-of-house team members to provide an excellent dining experience for our guests.
What You'll Do
- Prepare mise-en-place for expediter line
- Possess full menu knowledge and ability to verbal it to the guests
- Possess knowledge of floor plan and daily stations
- Possess knowledge of table numbers and seat numbers
- Follow proper service procedures when delivering food
- Communicate with server to ensure efficient service
- Assist servers and bussers when necessary
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the floor manager or immediate supervisor
- Be able to carry large tray and hold warm plates
- Be able to lift & carry trays
- Assist other FOH staff to perform setting up restaurant, cleaning restaurant, bussing tables, running food, taking food orders, making cocktails, serving guests, assisting host staff and opening and serving wine, when needed
- Other duties as assigned
- Perform all duties while following all health department sanitation requirements
- Must be able to read, write and speak English
Qualifications
- Must be able to multitask in order to ensure members get their orders promptly
- Will have to possess a high degree of organizational skills to easily locate tables and bar patrons to fulfill everyone’s orders
- Needs excellent communication skills to ensure they meet members’ requests.
- Be able to communicate with the members whether it’s checking on their satisfaction or taking an impromptu request.
- Ability to remain on their feet for several hours straight. Additionally, should be able to carry about 35 pounds easily.
