Office Coordinator

Exciting Opportunity with Banyan Treatment Centers:

We are seeking a detail-oriented and customer-focused Office Coordinator to support operations at several of our locations. In this key administrative role, you’ll serve as a vital link between HR, staff, and management. As the first point of contact for new hires and the keeper of organized, audit-ready files, you'll play a crucial part in upholding regulatory compliance and enabling our team to deliver life-changing care. This position is ideal for someone who thrives in a collaborative environment, has excellent organizational and communication skills, and is ready to support essential HR and operational functions behind the scenes.

About Banyan Treatment Centers:

Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, offering a comprehensive continuum of services with the esteemed Joint Commission Accreditation (Gold Seal of Approval). Since our founding, we have grown into a trusted provider with 18 locations and Telehealth services nationwide. In 2023, TPG’s global impact investment through The Rise Fund enabled us to further expand our services, reinforcing our commitment to high-quality care and financial stability.

With over 1,600 dedicated employees, we are committed to making a meaningful impact on people’s lives through compassionate, quality care that extends from our internal operations to every patient interaction.

Why Join Banyan Treatment Centers?

This is an opportunity to make a meaningful impact within an organization that stands as a nationally recognized leader in addiction and mental health care. As our Office Coordinator, you will:

• Support Compliance & First Impressions: Be the first point of contact for new hires and a key player in maintaining organized, audit-ready files—essential to ensuring we meet regulatory standards and continue providing life-changing care.

• Play a Key Operational Role: Help facilitate smooth day-to-day operations through administrative support, HR coordination, and consistent communication across departments.

• Make a Meaningful Impact: Contribute to a mission-driven team working toward lasting recovery and improved patient outcomes.

• Advance Your Career: Build experience in behavioral health operations with opportunities for internal growth and professional development.

Position Details:

• Reporting to: Executive Director
• Schedule: Full-time, Monday-Friday, 8:30 am – 5 pm; flexibility required.
• Location: Lake Worth, FL (On-site)

Key Responsibilities:

• Deliver excellent customer service to patients, staff, and leadership.

• Conduct new hire orientations and assist with onboarding paperwork and compliance.

• Maintain and audit employee files to ensure accuracy and adherence to regulatory standards.

• Monitor employee CEU (Continuing Education Unit) compliance and assist with training tracking and reporting.

• Maintain and order office inventory, forms, and supplies.

• Answer and route incoming calls professionally and efficiently.

• Manage internal and external mail distribution.

• Support HR in annual benefits enrollment and general administrative tasks.

• Screen and log all visitors upon arrival for safety and compliance.

• Handle patient petty cash distribution and manage tobacco/cigarette order logistics.

• Prepare patient property for discharge with accuracy and discretion.

Required Qualifications:

• Minimum 2 years of clerical or administrative work experience.

Preferred Qualifications:

• Experience in behavioral and/or mental health settings.
• Familiarity with HRIS systems, especially UKG.
• Associate’s degree or higher.
• Bilingual candidates (especially Spanish speaking) are strongly encouraged to apply.

Ideal Candidate Profile:

• Customer-Focused: Able to work professionally with patients, managers, and staff in a healthcare setting.

• Highly Organized: Skilled at managing multiple priorities, from filing to patient property tracking.

• Detail-Oriented: Committed to accuracy in compliance documentation and financial tracking.

• Effective Communicator: Confident in both verbal and written communication.

• Process-Oriented: Familiar with supporting tasks like onboarding and employee records maintenance.

• Confidential & Ethical: Maintains discretion with sensitive employee and patient information.

• Time Manager: Works efficiently to meet deadlines and support smooth office operations.

Comprehensive Benefits include:

• Medical, Vision and Dental Insurance
• Whole and Term Life Insurance
• Short and Long-term disability Insurance
• 401(k) Benefit with Employer Match
• Paid Time Off
• 7 Paid Holidays, inclusive of a floating Holiday to use at your discretion.
• Employee Assistance and Referral Programs
• Wellness Incentives

Apply Now! 

If you’re ready to bring your skills to a fast-paced, purpose-driven organization, we encourage you to apply today. Join Banyan Treatment Centers and be part of a team that’s changing lives—one person at a time.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. We do encourage veterans, active-duty Military and first responders to apply, in support of our First Responders Program offering.