What are the responsibilities and job description for the Social Service Specialist, Marketing position at Banyan Global?
Overview
Banyan Global is a Small Business Association (SBA)-certified women-owned business committed to improving livelihoods through market approaches for a broad and lasting impact. The firm is headquartered in Washington, DC, with staff working in a number of developing countries. Banyan Global operates seamlessly across four practice areas: health, economic growth, empowering communities, and monitoring, evaluation, and learning.
Banyan Global is seeking a Social Service Specialist, Marketing, to support the promotion and implementation of training and supportive services for the Army Community Service (ACS) Family Advocacy Program (FAP) in Schofield Barracks, Hawaii. The Army FAP focuses on preventing the onset and recurrence of child and spouse/intimate partner maltreatment, and their associated conditions. The program components include comprehensive community education and training related to the primary risk factors for maltreatment and neglect, to include but not limited to, persons with special needs, persons returning from deployment, persons in financial difficulty, persons newly assigned to, or pending departure from the installation.
This role involves developing a marketing plan, executing outreach events, creating marketing materials, and collaborating with stakeholders to enhance program visibility. This position requires strong communication skills, experience in family services, and familiarity with military communities. This is a position open to qualified applicants in the United States and is contingent on funding.
Responsibilities
- Create and deliver a coordinated multi-pronged marketing plan, including outreach events, to promote FAP and ACS programs in support of military service members, their partners and family members.
- Develop visually appealing printed and digital marketing materials, including brochures, banners, flyers, posters, articles, pamphlets, and social media posts.
- Schedule, facilitate, and document several outreach events such as Outreach tables, Open Houses, newcomer’s events, community readiness events, and special events.
- Draft and submit required FAP reports under the direction of the Team Lead.
- Support training and education services focused on children and parents.
- Provide customer service through face-to-face interactions, telephonic, virtual training, presentations, public speaking, and written communication.
Qualifications
- Associate’s degree in education, social or behavioral science, or related field from an accredited institution.
- At least two years’ experience in family and children services or community organization, of which at least one year is in family violence or child abuse neglect or maltreatment related services.
- Personal and/or professional experience with military personnel and military family members.
- Demonstrated ability to create and present effective, professional PowerPoint training slides.
- Experience providing customer service to diverse populations in face-to-face, virtual, and telephonic settings.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Access, TEAMS).
- Professional writing and speaking skills with fluency in English.
- Strong organizational, interpersonal, and problem-solving skills.
- Must pass a childcare background check and FBI fingerprinting.
- Ability to complete all required government trainings.
- Experience in outreach, marketing, and event coordination is highly desirable.
How to Apply
Interested candidates should submit their resume and salary expectations by March 3, 2025.
Banyan Global does not discriminate against employees based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender expression. Please apply for the position through our website, https://banyanglobal.com/careers/.
