What are the responsibilities and job description for the Leasing Consultant position at Banyan Living Ohio, LLC?
About the Role:
As a Leasing Consultant, you will play a pivotal role in the success of our property management team by facilitating the leasing process for prospective tenants. Your primary objective will be to attract and retain residents by showcasing the benefits of our properties and ensuring a seamless leasing experience. You will be responsible for conducting property tours, answering inquiries, and guiding applicants through the leasing process from start to finish. Additionally, you will maintain relationships with current residents to enhance tenant satisfaction and retention. Ultimately, your efforts will contribute to the overall occupancy rates and profitability of our properties.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in customer service or sales.
- Strong communication and interpersonal skills.
Preferred Qualifications:
- Experience in property management or real estate leasing.
- Familiarity with property management software.
- Real estate license or certification.
Responsibilities:
- Conduct property tours and showcase available units to prospective tenants.
- Respond to inquiries via phone, email, and in-person, providing detailed information about the leasing process and property features.
- Assist applicants in completing lease applications and ensure all necessary documentation is collected.
- Maintain accurate records of leads, applications, and resident interactions in the property management software.
- Collaborate with the property management team to develop marketing strategies that attract potential tenants.
Skills:
The required skills of strong communication and interpersonal abilities will be utilized daily as you interact with prospective tenants and current residents, ensuring their needs are met and questions are answered. Customer service experience will help you effectively address concerns and provide a positive leasing experience. Familiarity with property management software will enable you to efficiently track leads and manage documentation. Preferred skills, such as experience in property management, will enhance your understanding of the leasing process and improve your ability to market properties effectively. Overall, a combination of these skills will empower you to excel in building relationships and achieving leasing goals.