What are the responsibilities and job description for the Personable Experienced Host/Hostess Needed position at Banyans Kailua Craft Kitchen and Lounge?
Job Overview
We are seeking a friendly and enthusiastic Host/Host to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a positive dining experience. This role requires excellent customer service skills, a passion for hospitality, and the ability to communicate effectively with both guests and team members.
Duties
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage the seating chart and assign tables based on guest preferences and availability.
- Provide exceptional guest relations by addressing any inquiries or concerns promptly.
- Maintain an organized waiting list during peak hours, ensuring efficient seating flow.
- Communicate effectively with servers to ensure timely service.
- Answer phone calls with proper phone etiquette, taking reservations and providing information about the restaurant.
- Utilize Open table system for managing reservations and guest interactions as needed.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Collaborate with team members to create a welcoming atmosphere for all guests.
Requirements
- Previous experience in guest services or customer service roles preferred.
- Strong communication skills, both verbal and written, with an emphasis on hospitality.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Familiarity with food service operations is a plus; experience in restaurants or hotels is desirable.
- A positive attitude and willingness to learn new skills related to guest relations and service excellence.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join our team as a Host/Host where you can make a lasting impression on our guests while contributing to an enjoyable dining experience!
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $14 - $16