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Personable Experienced Host/Hostess Needed

Banyans Kailua Craft Kitchen and Lounge
Kailua, HI Full Time
POSTED ON 1/1/2025
AVAILABLE BEFORE 3/1/2025

Job Overview
We are seeking a friendly and enthusiastic Host/Host to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a positive dining experience. This role requires excellent customer service skills, a passion for hospitality, and the ability to communicate effectively with both guests and team members.

Duties

  • Greet guests upon arrival with a warm and friendly demeanor.
  • Manage the seating chart and assign tables based on guest preferences and availability.
  • Provide exceptional guest relations by addressing any inquiries or concerns promptly.
  • Maintain an organized waiting list during peak hours, ensuring efficient seating flow.
  • Communicate effectively with servers to ensure timely service.
  • Answer phone calls with proper phone etiquette, taking reservations and providing information about the restaurant.
  • Utilize Open table system for managing reservations and guest interactions as needed.
  • Assist in maintaining cleanliness and organization of the front-of-house area.
  • Collaborate with team members to create a welcoming atmosphere for all guests.

Requirements

  • Previous experience in guest services or customer service roles preferred.
  • Strong communication skills, both verbal and written, with an emphasis on hospitality.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Familiarity with food service operations is a plus; experience in restaurants or hotels is desirable.
  • A positive attitude and willingness to learn new skills related to guest relations and service excellence.
  • Flexibility to work various shifts, including evenings and weekends as needed.

Join our team as a Host/Host where you can make a lasting impression on our guests while contributing to an enjoyable dining experience!

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Work Location: In person

Salary : $14 - $16

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