What are the responsibilities and job description for the Access Specialist I- Patient Access Services Scheduling position at Baptist Health Care?
Job Description
The Access Specialist serves as the single point of contact for online patient scheduling. This position is responsible for receiving all incoming phone calls, web requests, and working with referral sources. This position follows through with completing the appointment, working insurance verification, and any necessary inquires with the appropriate clinical team. The patient needs will be initiated by order placement. This position will maximize patient experience and operational workflow. This position will work directly with patient access leadership. In order to ensure superior service and appropriate patient care, all pre-appointment requirements including scheduling, authorization, price estimation, financial counseling and pre-registration will be coordinated by this position.
Responsibilities
Accountable for scheduling all patient self service appointments. Monitors, documents and completes any insurance verification (benefit) requirements. Ensure BHC has accurate and current information to process claims and to obtain payment including complete review of financial clearances. Understands all regulatory agency requirements (i.e., HIPPA, EMTALA, OIG, and CMS, etc.) as it relates to software under PASS' management.Assist in other duties as assigned to support the operational needs of the department and organization. May be required to remain on campus immediately before, during, and after severe weather and/or disasters.
Qualifications
CRCS_I Certified Healthcare Access Associate (CHAA)
About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.
