Concierge Associate

Be the Heart of Our Community! Join Us as a Concierge at Providence Point!

Are you a warm, welcoming, and service-oriented professional who loves making meaningful connections? At Providence Point, a Baptist Senior Family Community, we are seeking a dedicated Concierge to create a personalized and seamless experience for our residents, visitors, and team members. As the first point of contact, you’ll play a vital role in fostering a sense of belonging and ensuring every interaction is met with kindness, efficiency, and care.

For over a century, Baptist Senior Family has been a trusted senior living community, dedicated to Person-Centered Care that honors the individuality of every resident. Join our team and help make each day brighter for those we serve!

Why You’ll Love This Role:

As a Concierge, you are more than just a front desk presence—you are a key part of creating a warm and welcoming environment. You’ll provide exceptional service, assist with resident requests, and support smooth daily operations, ensuring that residents feel valued, heard, and cared for. If you thrive in a people-first environment and take pride in delivering excellent service, this role is for you!

What You’ll Do:

• Create a Welcoming Atmosphere – Greet residents, families, and guests with a warm smile and friendly demeanor.
• Assist Residents & Guests – Respond to requests, coordinate services, and provide helpful information with a person-centered approach.
• Support Daily Operations – Manage phone calls, visitor logs, and appointments while ensuring smooth front desk operations.
• Enhance Resident Experience – Facilitate transportation, event sign-ups, and other concierge services to enrich resident life.
• Coordinate Communication – Serve as a key liaison between residents, staff, and leadership, ensuring needs are met with care and efficiency.
• Maintain Safety & Security – Monitor visitor access and assist with emergency procedures when needed.

Qualifications You Bring:

• A passion for Person-Centered Care and exceptional customer service.
• Strong communication, multitasking, and problem-solving skills.
• Experience in hospitality, senior living, or administrative roles (preferred but not required).
• Ability to create a warm, professional, and organized environment.
• Proficiency in basic computer skills and office technology.

Join Us and Make a Difference!

At Baptist Senior Family, we believe in fostering a supportive and vibrant community where residents feel at home. If you’re ready to bring your warmth, professionalism, and dedication to this meaningful role, apply today and help us continue to provide compassionate, person-centered care!

???? Work Schedule:

Part-Time—Monday evenings and occasional other days as needed; perfect for balancing your career with life’s other joys!

???? Perks & Benefits:

• Comprehensive Benefits: Health, dental, vision, 403(b) matching, paid time off, and more—starting on day one!
• Wellness Extras: Free access to gym and pool facilities, plus personal training sessions.
• Competitive Pay: Hourly rates based on experience with shift/weekend differentials.
• Convenient Location: Easy access in Scott Township with free parking and a PAT bus stop at our entrance.

???? Why Baptist Senior Family?

• Named a U.S. News & World Report Elite Facility!
• A mission-driven organization focused on uplifting lives, one person at a time.
• Be part of a positive, supportive workplace that values your talents and celebrates your successes.

???? Ready to Uplift Lives? Apply Today!

Contact our Human Resources Department at (412) 489-3511 for accommodation requests or apply online. Don’t miss this opportunity to shine at Baptist Senior Family, Pittsburgh’s premier retirement community.

Your journey to a fulfilling and rewarding career starts here—uplift lives and make a difference with us!

Equal Opportunity Employer:

Baptist Senior Family (“BSF”) is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. BSF strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All BSF employees and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.