What are the responsibilities and job description for the Financial Counselor - Baptist Cancer Center - Oncology Revenue Cycle - Days position at Baptist Hospitals of Southeast Texas?
We are looking to add top talent to our Baptist Hospitals of Southeast Texas team.
Join us in performing Sacred Work!
Competitive benefits are offered including:
Matched Retirement Plan
Paid Time Off
Comprehensive Benefit Plan – Medical, Dental, Vision and Much More!
Bonus Potential
Summary/Objective
The Financial Counselor receives information on scheduled patients and/or patients pending scheduling to determine their financial responsibility. Using provided software, the Financial Counselor calculates patient financial responsibility and communicates with patients directly to collect upfront payment or make payment arrangements for services to be rendered.
Essential Job Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Receives verification detail on scheduled patients and patients pending a scheduled date of service; using provided software, calculates financial responsibility using provided software and communicates financial responsibility directly to patients
- Maintains knowledge of hospital financial policies and charge master data.Using provided software, maintains knowledge of insurance contracts and allowable rates specific to payers.
- Assists patients with upfront payments, payment arrangements, and financial assistance programs offered by the hospital.
- With proficient utilization of computer systems and clerical skills, ensures that all demographic and financial information is entered correctly in HIS and other applicable software. Using provided software, monitors accuracy of work performed and corrects all errors in work queue by the end of each shift.
- Communicates actual or potential problems regarding verification, scheduling, financial counseling, or patient satisfaction to direct supervisor. Responds to all requests in timely manner and communicates concisely and effectively with others.Reads and responds to email communications throughout each day during regularly scheduled business hours.
Reads and responds to email communications throughout each day during regularly scheduled business hours. Assists in other Patient Access areas when requested by management.
Required Education and Experience
High School diploma or equivalent
1 – 3 years related experience
Required License/Certifications
N/A
