What are the responsibilities and job description for the Medical Office Staff Assistant - Baptist Physician Network - Family Medicine West - Days position at Baptist Hospitals of Southeast Texas?
We are looking to add top talent to our Baptist Hospitals of Southeast Texas team.
Join us in performing Sacred Work!
Competitive benefits are offered including:
Matched Retirement Plan
Paid Time Off
Comprehensive Benefit Plan – Medical, Dental, Vision and Much More!
Bonus Potential
Summary/Objective
The Medical Office Staff Assistant performs clerical duties as assigned including greeting patients and answering a multi-line phone system.
Essential Job Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for answering multi-line phone system and directing calls to the appropriate party.
Greet patients when they arrive at the office and provide them with any necessary paperwork or other information required for office visit or treatment.
Collect co-pays and other fees required prior to office visit or treatment.
Schedule appointments and ensure all appointments are confirmed for assigned clinic/provider.
Communicates with patients regarding any issues with scheduling, referrals or insurance verification.
Develops relationship with outside physician offices, insurance companies and departments of the hospital to ensure all BPN patients are provided exceptional patient care.
Required Education and Experience
High School diploma or equivalent
1-3 years of related experience.
Required License/Certifications
N/A
