Medical RecordsReceptionist

Medical Records / Receptionist :

24 hours per week- weekdays)

Village Care Center, a BLC community, located on The Village@Erlanger campus, is a non-profit, faith-based organization committed to our Mission of : Using the ministry of Jesus Christ as our model and providing quality of life options to assist adults 55 to remain active by maintaining a healthy lifestyle. Join us in carrying out our Vision of : People Matter. Life Is Precious. Make Someone's Life Better

Job Functions :

The purpose of this position is the day-to-day clerical and communication distribution for the campus telephone system, as well as other types of communication such as typing, spreadsheet preparation, paging, message taking, etc., and presenting and directing persons related to admissions, tours and questions about the Village Care Center and Baptist Life Communities.

1. Consistently model and demonstrate excellence in customer service, with a constant focus on person-centered care / services delivery.

2. Greets and directs all visitors courteously, whether in person or by telephone. Directs calls or gives the options of voice mail or taking messages. Gives visitors without an appointment the option of waiting or perhaps seeing an alternative person.

3. Is knowledgeable of all of the entities and services of Baptist Life Communities, in order to be able to offer alternative sites and / or ideas to the customer.

4. Supports the Administrator and Director of Admissions with typing, envelope stuffing, computer work, copying, etc.

5. Assists Admissions with admission documentation, insurance verification, NOMNC's, Map 24's, 350's, 409's and SNFABN's.

6. Processes insurance updates.

7. Assists with collections as needed.

8. Keeps reception area in an orderly manner, ever mindful of the marketing impact of the visual appearance of the building.

9. Provides tours of the VCC facility, as needed.

10. Various other duties as assigned by the Administrator or, as time allows, other management personnel at the campus.

EDUCATION, QUALIFICATIONS AND CREDENTIALS

High School education required, associate degree or corresponding work experience preferred. Good knowledge of office procedures, office technology and spreadsheet, presentation and writing software packages.

Why choose a career with Baptist Life Communities?

As the largest provider of housing, healthcare, and a variety of beneficial services for the 55 community in Northern Kentucky, BLC unwaveringly makes a positive impact on our community, to include our service participants, as well as our team. We offer the following benefits, and more, to our employees :

• Paid Time Off (PTO)
• Same Day Pay. Pay / Activ allows access to earned wages during the pay period, prior to pay day.
• Engage" Program -receive points for completing training, working scheduled shifts and more! Points convert to monthly cash payouts!
• Free meals for employees
• ask HR for more details)
• Ongoing educational and growth opportunities.
• Employee / Family Assistance Program (EAP)
• Insurance : 3 Medical Plans to choose from : Vision Plan and Dental Plan
• 403(b) Retirement Plan with generous Employer Contribution
• Short-Term Disability, Life Insurance, and access to Supplemental Insurance
• Discounts on Services. BLC is able to offer service discounts through our Group Purchasing Contract and as a result, YOU can start saving money on the following services :
• Water Delivery
• Cellular Service
• Computers, Printers, Cameras, TV's and other tech products
• Paint, Stains and Supplies at Sherwin Williams
• Orkin Pest Control
• HPS Travel Program
• Rental Cars

Baptist Life Communities is an Equal Opportunity Employer. BLC affords equal employment opportunity to qualified employees and applicants, regardless of race, color, religion, sex, national origin, age, physical or mental disability, military or veteran status, or other protected status in accordance with applicable federal, state, and local laws and regulations