What are the responsibilities and job description for the Operator-PBX - JS PBX MBMC position at Baptist Memorial Health Care Corporation?
Summary
To act as a communication agent of the Hospital and operate the switchboard with speed and efficiency in responding to emergencies, information requests and other duties that may arise. Performs all other duties as assigned.
Responsibilities
"Coordinate telephone communication at MBMC. Have working knowledge of every computer in department. Must use encoder properly. Must use 4 and 7 digit paging system properly. Must use each function of the switchboard properly. Must be able to use emergency phone. Must know who to contact if one phone system fails and how to assist the repair person. 30 %
- Responsible for answering code phone and alarm signals. Must be able to respond to all codes (99, blue, gray, 55, green), gas alarms, and elevator problems. Must keep records of each gas alarm, elevator problem, code and pay phone problems. All operators must have knowledge of all the outer property and buildings (includes Medical Arts East & West, Laundry, Colonnades, all Clinics, health care facilities, the Women's center, Watkins building, and 1600 North State Street building). 30 %
- Maintain list of personnel on call (and for after regular working hours). Must be able to use call-back procedures, who to call back and how to use the on-call person. Keep monthly records of who is on-call by department. Keep up with hospital personnel on a daily basis, shift by shift. 20 %
- Responsible for operating hospital emergency radio. Must understand all procedures for each disaster, weather alert, and all internal and outside emergencies. Must be able to use all emergency equipment. 20 %"""
Requirements, Preferences and Experience
Education
Minimum: High School Diploma or Equivalent Required.
Experience
Minimum: 1 year Comm/Telecom/Networking-PBX Switchboard Operator Required.
About Baptist Memorial Health Care
At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry—healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.
At Baptist, We Offer:
- Competitive salaries
- Paid vacation/time off
- Continuing education opportunities
- Generous retirement plan
- Health insurance, including dental and vision
- Sick leave
- Service awards
- Free parking
- Short-term disability
- Life insurance
- Health care and dependent care spending accounts
- Education assistance/continuing education
- Employee referral program
Job Summary:
Position: 11327 - Operator-PBX
Facility: MBMC - Hospital
Department: JS PBX MBMC
Category: Administrative Non Clinical Support
Type: Non Clinical
Work Type: Full Time
Work Schedule: Evenings
Location: US:MS:Jackson
Located in the Jackson, MS metro area
