What are the responsibilities and job description for the Customer Service Representative- Milbridge, ME position at Bar Harbor Bank & Trust?
Job Description
We are seeking a Customer Service Representative to join our team at Bar Harbor Bank & Trust. As the first point of contact for our customers, this role is critical to our success.
The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.
Key Responsibilities:
- Assist customers in identifying their financial needs and recommend additional products and services.
- Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
- Gain an understanding of the banking industry and contribute toward meeting branch goals in a variety of categories, including deposits and loans.
- Build trusting relationships with individuals in the communities we serve.
This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.
Our Culture:
We know companies with a strong culture and higher purpose are better places to work and perform better in the long run. As we continue to grow, we strive to ensure our culture remains alive and well, expressed in our six Brand Behaviors:
- Positivity: be all in. Create a rewarding and exciting place to work.
- Communication: talk straight. Share the right information clearly and quickly to build great relationships.
- Teamwork: actively share. Build great teams to make positive things happen.
- Initiative: embrace change. Value innovation and fresh thinking to continually improve our customer experience and team development.
- Professionalism: show respect. Treat others with care and respect, because maintaining a professional manner promotes real trust.
- Quality: build the best. Ensure the highest quality standards are adhered to in everything we do.
Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.
Education Requirements:
High School or better
