What are the responsibilities and job description for the Winter Harbor Financial Services Representative position at Bar Harbor Bank & Trust?
Banking Professional Role
We seek a highly skilled and customer-oriented individual to fill the position of Customer Service Representative in our Winter Harbor, ME branch. As the main point of contact for our customers, this role is vital to our organization's success.
About the Job Opening
In this capacity, you will be responsible for delivering exceptional customer service, addressing day-to-day financial needs, and building strong relationships with individuals in the communities we serve.
Key Responsibilities
- Provide tailored support to customers in identifying their financial needs and offer relevant products and services to drive business growth.
- Identify opportunities to refer customers for loans, trusts, investments, insurance, and other premium services offered by the bank.
- Develop a comprehensive understanding of the banking industry and contribute to achieving branch goals in areas such as deposits and loans.
- Process customer transactions efficiently, professionally, and with courtesy.
Required Skills and Qualifications
To be successful in this role, you must possess:
- A genuine interest in customer service and a proven track record in this area.
- A basic understanding of Windows operating system.
- A high school diploma or equivalent education.
Culture at Bar Harbor Bank & Trust
We recognize that organizations with a strong culture and a clear purpose are more attractive places to work and achieve greater long-term success. Our six core values are:
- Positivity: We strive to create a motivating and enjoyable work environment.
- Communication: We prioritize clear and open communication to foster strong relationships.
- Teamwork: We encourage collaboration to drive positive outcomes.
- Initiative: We value innovative thinking and continuous improvement.
- Professionalism: We maintain a professional demeanor, treating others with respect and care.
- Quality: We aim to deliver exceptional quality in all aspects of our work.
Equal Opportunity Employer
Bar Harbor Bank & Trust is an Equal Opportunity Employer, committed to diversity, equity, and inclusion.