What are the responsibilities and job description for the Patient Coordinator I Concierge Service/Medical Records position at Barbara Ann Karmanos Cancer Cn?
Responsibilities :
1. Procure Medical Records : Retrieve and compile medical records for all new patients entering Karmanos Cancer Institute.
2. External Record Requests : Initiate and track requests for medical records from external healthcare facilities as needed.
3. Electronic Record Management : Separate and upload medical records into the Cerner Electronic Medical Record (EMR) system, ensuring data accuracy and confidentiality.
4. Physical Media Handling : Receive, sort, and manage CDs and slides, delivering CDs to the Picture Archiving and Communication System (PACS) office when necessary.
5. On-site Office Duties : Attend the Detroit office once a week to sort and log incoming mail. Additionally, visit the Southfield office once a month to perform similar tasks as needed.
6. Fax Management : Label and organize all incoming faxes in the designated fax box located on the shared drive, ensuring documents are easily accessible to relevant team members.
7. Collaboration : Maintain regular communication and collaboration with the patient navigator team to ensure the seamless exchange of information and records.
8. Daily Huddle Tracking : Complete the daily huddle tracking sheet, detailing workload completion and sharing updates with the team.
9. Team Support : Act as a team player, assisting colleagues when they are overloaded with tasks.
10. ROI Retrieva l : Collect Release of Information (ROI) forms from the front lobby as needed.
11 . Communication with Clinical Staff : Maintain good communication with clinical staff, including physicians and nurses, to facilitate the retrieval of essential patient records.
12. Record Requirements : Ensure that all new patients have, at a minimum, a pathology report and a recent physician note. Communicate any missing records promptly.
13. Medical Record Logging : Enter all received records into the Medical Record Log system, documenting session numbers for pathology slides to ensure accuracy and facilitate a quality handoff to the clinic team.
- High school diploma or equivalent; relevant medical record management certifications or coursework are a plus.
- Prior experience in medical record retrieval or healthcare administration is preferred.
- Strong organizational skills with an acute attention to detail.
- Proficiency in using electronic medical record systems, including Cerner EMR.
- Excellent communication skills, both written and verbal.
- Ability to work independently and collaboratively in a fast-paced healthcare environment.
- Reliable transportation for on-site office visits.
Equal Opportunity Employer of Minorities / Females / Disabled / Veterans
