Benefits Coordinator

Job Summary:

The employee benefits coordinator position ensures the smooth operation of employee benefits programs, assists employees with benefits enrollment and questions, verifies all insurance billing, maintains employee database and files, and ensures compliance with federal and state regulations.

Duties/Responsibilities:

Benefits Administration:

• Administer various employee benefits programs, such as group health, dental, vision, Flexible and Health spending accounts, accident and disability, life insurance, 401(k), and other employee benefit programs.
• Guide employees through the benefits enrollment process during open enrollment periods, explaining coverage options, deductibles, and premium costs. Active participation in plan renewal, UKG OE build, and RFPs. Conduct audits to ensure OE data reflects properly in UKG and vendor files/systems.
• Maintain accurate employee benefit records, including beneficiary information, coverage levels, and payroll deductions to ensure benefits changes are entered appropriately in payroll system for payroll deduction.
• Process employee changes and terminations in a timely and accurate manner. Administer COBRA.

Vendor and Plan Management

• Coordinate with benefits providers, brokers, and third-party administrators to manage contracts, resolve issues, ensure accurate billing and service levels are met.
• Assist with benefits plan renewals, including analyzing costs, evaluating plan options, and recommending changes.

Employee Support

• Assist employees with health, dental, life and other related benefit claims.
• Conduct benefits orientations explaining benefits program and self-enrollment system in UKG.

• Process new hire enrollments and qualifying events due to life events like marriage, birth, or termination.

Compliance and Reporting

• Ensure compliance with all applicable laws and regulations, including ACA, COBRA, ERISA, FMLA, HIPAA, and other state/federal requirements.
• Verify the monthly premium statements for all group insurance policies. Resolve administrative problems with the carrier representatives.
• Prepare and submit required reports such as ACA filings and 5500 forms
• Review and respond to unemployment claims with appropriate documentation. Review monthly unemployment statements.
• Assist HR manager in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company.

Other duties as assigned.

Required Skills/Abilities:

• 3- 5 years of benefits experience managing all aspects of our employee benefits program. Strong understanding of employee benefits
• Proficient with UKG Core and benefits administration system
• Actively ran an Annual Open Enrollment
• Strong organizational and problem-solving skills with a keen attention to detail
• Knowledge of employee benefits and applicable laws.
• Customer Focused Approach
• Excellent written and interpersonal skills, with the ability to handle sensitive situations confidentially.
• Self-directed to problem-solve issues
• Proficient with Microsoft Office Suite or similar software.

Preferred Skills/Abilities:

• Experience with our vendors: Cigna, Wex, Isolved, MGIS

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Certifications is a plus: SHRM-CP or SHRM-SCP and CEBS