What are the responsibilities and job description for the Deli Clerk position at BARBUR WORLD FOODS?
As a Deli Clerk, youll play a key role in delivering hospitality and warmth to every customer while working in a dynamic, team-oriented environment. Youll help maintain a beautiful and well-stocked deli, prepare fresh meals and grab-and-go items, support catering needs, and ensure all food safety and cleanliness standards are met.
OUR HISTORY
World Foods is a family-owned specialty market in Portland bringing to life the passion for the best foods from near and far. We offer a full-service Mediterranean deli, meat & seafood department, curated beer & wine department, local & unique produce and complete groceries focusing on local and international foods. We strive to offer a beautiful balance of inspiring products and deliciously traditional house-made foods in a warm and friendly environment.
OUR PRINCIPLES
Hospitality and Warmth
We want to do more than just provide a wide product selection and delicious food we want to enrich our customers lives with customer service that demonstrates genuine warmth and hospitality. By engaging with our customers on a personal level we elevate ourselves above being just a business to being a cornerstone of the community were in.
Unique and Inspired Selections
From staples to local favorites to international specialty items the products available at each grocery store location must consistently demonstrate our knowledge of local trends and show deference to international culinary favorites.
Working for World Foods means you will
- Have the option to enroll in affordable health, dental and vision insurance.
- Have the option to enroll in short-term disability insurance
- Be compensated based on your professional knowledge and experience
- Receive a 50% discount at the deli and 20% discount on all other items at World Foods locations
- Optional 401K
- Flexible paid time off that increases with tenure
What We Need from our Deli Clerks
- Learn Quickly: You are able to learn new processes and procedures quickly and consistently apply learned knowledge.
- Adapt: Change is a necessary function of a growing business and you adapt your work and communication style to best fit new processes, procedures, and business needs.
- Be Precise: Your detail oriented approach allows you to accurately input, and find errors, in large bodies of information.
- Maintain Dependability: You come to work prepared, on-time and use work time appropriately.
- Work Proactively: Within the boundaries of your position, you do your best to meet business needs without being asked.
- Effectively Multi-Task: You are able to handle multiple requests, questions, and concerns simultaneously and naturally prioritize which item needs to be resolved first.
- Engender Customer Loyalty: You are aware of, and go out of your way to help, customers.
- Promote Teamwork: You are able to work with diverse groups of people and forge effective professional relationships with employees and management.
- Think Critically: When something doesnt work, you are able to either fix the problem or find an effective and efficient work-around.
- Communicate Effectively: You are able to write, speak, and understand English.
What You Will Be Responsible For
- Close or open the deli case in a manner that adheres to store policies and procedures.
- Proactively rotate deli items to ensure product sold is of the highest quality.
- Work alongside co-workers, leads, and supervisor to maintain a visually pleasing deli display.
- Proactively monitor pricing and labels to ensure clarity and support food safety.
- As needed, help to ready, fill, or package catering orders.
- Follow established cleaning and sanitizing practices as outlined by the Deli Manager, including using proper safety equipment when handling ready-to-eat foods.
- Prepare meals for the grab-and-go section, as well as the made-to-order department.
- Correctly prepare all food served following standard recipes.
- Determine amount and type of food and supplies required to meet customer demand.
Capability Requirements
The following capabilities are required in order to perform the essential functions of this position. Reasonable accommodations that do not create an undue burden on the company are available to address the following requirements.
- Sit and stand for prolonged periods of time.
- Use fine motor skills to grasp, move, and life items of up to 35 pounds without assistance.
- Bend, stoop, crawl, kneel, step up and down stairs, and climb
- Be able to recognize and respond to a variety of sounds.
- See at near and far distances.
- High School Diploma or equivalent
Required Experience:
- Minimum of 6 months experience in a customer service role, preferably in a grocery or food service environment.
- Experience handling cash transactions and operating a POS system.
- Experience with food preparation, including slicing, weighing, and packaging products.
Required Skills and Abilities:
- Excellent customer service skills, including the ability to interact politely and professionally with customers.
- Strong communication skills, both verbal and written.
- Basic math skills for calculating weights, prices, and change.
- Ability to work independently and as part of a team.
- Ability to maintain a clean and organized work area.
- Ability to follow food safety and sanitation guidelines.
- Ability to stand for extended periods of time and lift up to 30 pounds.
- Ability to work flexible hours, including evenings and weekends.
