Regional Key Account Manager Ahold

Description

Description

The Regional Key Account Manager’s responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, achieve sales and profitability objectives by effectively managing new and existing accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams (Barcel and BBU) to deliver on client/company expectations. As a Regional Account Manager, you should also be results-driven and help us achieve our business goals.

Ultimately, an outstanding Regional Key Account Manager should have strong communication skills, customer service, and account management skills and be highly organized and accomplished at solving problems and closing deals. Also, data governance or experience in IRI/Data analysis as well as the ability to develop within the team.

What Will I Be Doing

• The Ahold RKAM will be responsible for connecting with each of the major Ahold Banners at District level to align on Barcel initiatives that drive store level partnership and Corporate level agreements
• Engaging in monthly meeting/calls with BBU that highlights key objectives and expectations
• Supporting Ahold Sr. RKAM on Customer Business Review meetings for each banner that addresses upcoming initiatives
• Supporting the Ahold Sr. RKAM to meet assigned targets for profitable sales volume and strategic objectives in assigned Account for all brands/categories 
• Set and monitor sales targets for each Ahold banner within the territory
• Develop strong and long-term client relationships with goal to be highly relevant and or the preferred supplier
• Resolve issues and handle complaints quickly and effectively
• Support sales team and clients with new features and product launches authorizations on time
• Get feedback and suggest ways to increase customer engagement 
• Establishes productive, professional relationships with key personnel at all levels
• Coordinates the involvement of company personnel, including support, service, management resources, in order to meet account performance objectives and customer’s expectations
• Proactively assesses, clarifies and validates customer needs on an ongoing basis
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
• On-going analysis and review of business trends to identify gaps to plan and execution for all brands/categories 
• Actively participate in Annual Planning and Forecast process in collaboration with National Offices and DSD Team
• Supporting Sr. RKAM of customer Joint Business Planning process, assortment & segmentation (POG) reviews, and scorecard sessions using relevant fact-based selling 
• Reviewing pricing and merchandising objectives are achieved consistently with Portfolio/Brand strategy, account objectives and efficient trade spending
• Supporting growth initiatives understanding overall category and competitive trends
• Identifying opportunities for improvement and proposing new tools and processes
• Other duties as assigned by your supervisor

Qualifications

Responsibilities

• Understanding overall category and competitive trends through data card resources, IRI platform, and MM application
• Working and supporting emerging brands/products (Sanissimo/Popcornopolis/Crips)
• Creating and tracking key KPIs on programs relating to the Ahold Account
• Insight and collaborating Cross functioning responsibilities that will align operation
• Working with RGM and BLU Sales Analyst in effective communication of Pre & Post promotional analysis – Gain insight on profitability and market share impact – ROI
• Strong analytical, administrative, presentation, and communication skills required
• 100% follow up needed – Accountability and Ownership is key for this position to be successful

Qualifications/What Is Expected Of Me

• Education Business: Administration, Marketing Bachelors
• Minimum 7 years of strategic sales experience: preferably with a consumer-packaged goods organization
• Experience working with 3rd party Direct Sales Distribution (DSD) preferred
• Language: Bilingual English and Spanish desirable 
• Travel:  Domestic 50%
• Proficiency in Microsoft Office and CRM software
• 5 year of proven work experience as a Senior Account Executive
• Superior communication and interpersonal skills
• Strong Team management skills with the ability to influence and persuade
• Strong analytical and negotiation skills
• Experience in sales and business-building in a customer environment
• Demonstrated career achievements and problem-solving skills
• Demonstrated skillful negotiation capability with Buyers and Senior Buyers in the Grocery Retail CPG industry
• Ability to create effective and dynamic presentations using Microsoft PowerPoint, Word, and Excel
• Highly motivated individual and seasoned in conflict management
• Ability to multi-task in a fast-paced environment and with effective follow up skills
• Solid understanding of financials including P&L impact of sales decisions
• Commitment and ability to succeed within a complex organization
• Great Interpersonal Skills
• Detail & Results Oriented
• Superior Oral/Written Communication Capability

Barcel USA LLC is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training and all other working conditions.