Receptionist

*Please do not call regarding this position.*

About us

BARE Body Waxing Studio is a small, privately owned business in Lake Charles, LA, gaining new clients daily. We are customer-centric, supportive, and innovative, and our goal is to educate and empower our team to provide the best Esthetic services possible. We are a hard wax-only salon, and we are changing the game by offering skin care services fully tailored to a client's waxing journey. Our work environment includes:

• Modern office setting
• Growth opportunities
• On-the-job training

Job brief:

We are seeking a receptionist who is passionate about customer service, detail-oriented, and has sales skills to join our team. This is a unique opportunity to work alongside the manager and staff, driving sales and fostering client connections in a dynamic and customer-centric environment.

Description:

As a BARE Receptionist, you will be the first point of contact for BARE Body Waxing Studio, and it's one of the most important!

Imagine making someone's day with a smile and changing lives through self-care.

The beauty industry is exciting and ever-evolving. It is so much more than Instagram and TicToks—it is a chance for you to truly connect with people and make an impact.

Your role as a receptionist goes beyond just meeting and greeting. You have the opportunity to empower and educate, making you a go-to source and one of the most important pieces here at BARE.

To be successful as a BARE Receptionist, you must have a pleasant, outgoing personality and be customer-driven. Your organizational skills will be vital when re-booking clients, greeting arriving clients, answering incoming calls, and taking important notes on client accounts to customize their experience.

Clients will hear your confidence and professionalism over the phone, seemingly securing each appointment. They will know they picked the right place all from speaking with you!

We need you to make a lasting impression and genuine connections.

We strive to be the go-to place for skin care and waxing education, and your shared passion for making a difference will shine through our expert product knowledge.

After training, onboarding, and continued support, sales will be a breeze for you in this role.

Of course, multitasking and stress management skills are essential for this position, and flexibility is a plus, as this role may require working in shifts.

And it's just not all work and no play; we allow you to get creative and be your very own BARE content creator. You are a valued part of this team; we want to share that with the world!

If you see yourself thriving in a position like this, in a teamwork environment, please apply!

We can not wait to hear from you!

-Jacquelyn

CEO and Founder

Responsibilities:

• Greet and welcome guests as soon as they arrive at the business
• Check clients in and out using our POS software
• Direct visitors and clients to the waiting area
• Answer and screen incoming phone calls
• Enforce booking policies
• Handle client inquiries and resolve any issues with professionalism and patience.
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
• Provide detailed and accurate information in person and on the phone regarding the services and products we offer
• Receive package deliveries and stock shelves
• Make outgoing calls to confirm appointments and answer voicemails
• Make accurate follow-up calls to clients
• Oversee the maintenance of client records and confidentiality.
• Clean the office at the end of each day (deep clean once a week)
• Cash handling
• Handle sensitive client information (e.g., client person information)
• Consistently meet daily sales goals given by management
• Create content for Social Media as directed by management
• Perform other clerical receptionist duties as needed

Requirements and skills:

• At least 2 years of experience in a sales/receptionist position.
• Proven experience as a receptionist or in a similar role, preferably in a salon, spa, or retail environment.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and Google Suite
• Hands-on experience with office equipment (e.g., multi-line phone system)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school diploma; additional certification in Office Management is a plus
• Cash handling experience
• Sales Experience
• Social Media Knowledge

Job Type: Part-time

Pay: $10.00 - $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Rotating weekends

Work Location: In person

Salary : $10 - $13