What are the responsibilities and job description for the Account Development Specialist position at Barentz?
Barentz is a leading global life science and specialty performance ingredients distributor. We source branded specialty ingredients from leading manufacturers worldwide and our ingredient experts provide value-added technical support which includes pre-mixing, blending, ingredient formulation, and ingredient testing from our state-of-the-art, customized formulation centers and application laboratories.
Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of $2.5 billion, the company employs over 2,600 people worldwide and serves more than 25,000 customers. For more information, visit: www.barentz.com.
About This Role
What will you do?
The Account Development Specialist plays a fundamental role in achieving customer acquisition and revenue growth objectives by sourcing new sales opportunities through inbound lead follow-up and outbound calls and e-mails. They will build relationships and understand customer business in order to provide appropriate products or solutions.
Critical Results
Education / Experience
Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of $2.5 billion, the company employs over 2,600 people worldwide and serves more than 25,000 customers. For more information, visit: www.barentz.com.
About This Role
What will you do?
The Account Development Specialist plays a fundamental role in achieving customer acquisition and revenue growth objectives by sourcing new sales opportunities through inbound lead follow-up and outbound calls and e-mails. They will build relationships and understand customer business in order to provide appropriate products or solutions.
Critical Results
- Develop and implement individualized and detailed sales strategies to maintain and grow Barentz’ market presence and gross profit
- Prompt follow-up on company and principal supplied leads
- Move prospects through the sales process to secure new business, utilizing CRM software to monitor progress and document interactions
- Collaborate with Management and outside sales as needed on specific accounts within their territory
- Incorporate appropriate sales techniques when prospecting new customers, ensuring effective communication of Barentz’ brand and market presence
- Utilize product knowledge and sales experience to clearly deliver the value proposition to customers, existing and new
- Sustain and improve upon the level of service offered to our customers via unique and new service initiatives to ensure we are Creating Customer Success at all times
- Represent Barentz as a leader in the industry through conferences, industry events, social media platforms, networking events, etc.
- Build and maintain relationships with customers, creating a network of resources for the future
- Prepare and deliver sales presentations and product demonstrations, where applicable, either in person or virtually
- Serve as a liaison with Principal Management and Key Supplier(s) on specific accounts within the assigned territory
- Address customer questions, concerns and inquiries with a sense of urgency and accuracy
- Send quotes to new/existing customer and sample requests, etc., as required
- Participate in new product introductions, training, joint sales calls, and testing
- Support and lead by example, Barentz’ culture, values and fundamentals
- Foster an inclusive and diverse workplace where every team member feels valued and respected
- Participate in ongoing personal development opportunities including, but not limited to, product and sales training
- Issue timely reporting of customer issues and opportunities through call reports, emails, phone calls, and other means of communication
- Other duties as requested
Education / Experience
- Bachelor’s degree in Chemistry, Biology or Engineering preferred
- Technical Training for assigned industry required (i.e., Food Technology, Animal Science, Regulatory, formulations, end user applications, certifications, etc.)
- Minimum of 3 years sales, tech services and/or lab experience preferred
- Demonstrated sales success
- Professional sales management discipline including the use of CRM, documentation of sales activities (call reports, account plans, customer/prospect profiles, itineraries, account profitability review) and development of a territory plan
- Exceptional interpersonal and communication skills, as they will be responsible for interacting with customers, suppliers, colleagues and the management group on a daily basis
- Ability to quickly comprehend and understand formulations and end user applications
- Self-motivated, high energy, and engaging level of enthusiasm and positive outlook
- Effective written and verbal communication skills and the ability to adapt communication style to the audience as needed
- Software knowledge of Microsoft Office including Outlook, Teams, Word, Excel and PowerPoint
