What are the responsibilities and job description for the Inside Sales Representative position at Barentz?
Barentz is a leading global life science and specialty performance ingredients distributor. We source branded specialty ingredients from leading manufacturers worldwide and our ingredient experts provide value-added technical support which includes pre-mixing, blending, ingredient formulation, and ingredient testing from our state-of-the-art, customized formulation centers and application laboratories.
Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of $2.5 billion, the company employs over 2,600 people worldwide and serves more than 25,000 customers. For more information, visit :
About this role
What will you do?
The Market Development Specialist role works within our Market Acceleration Group to identify and qualify potential customers and prospects. This position plays an important role in the overall Barentz sales process.
You will work with our Director of M.A.G. to identify and gather information about end-user markets. Duties include outbound prospect calling and lead generation, inbound customer request management, BRM tool utilization, market research and opportunity identification & cross divisional support and special projects.
Critical results
Outbound Prospect Calling and Lead Generation :
Conduct proactive outbound calls to prospects, with the primary goal of generating leads for both outside and inside sales teams.
Engage prospects in meaningful conversations to understand their needs, challenges, and potential opportunities for collaboration.
Effectively communicate the value proposition of Barentz's products and services to prospects, aiming to establish interest and initiate further engagement.
Inbound Customer Requests Management :
Professionally handle inbound customer requests via email.
Efficiently process and facilitate customer requests, ensuring timely resolution and customer satisfaction.
Act as a liaison between customers and internal teams to address inquiries, provide solutions, and escalate issues when necessary.
Customer Relationship Building :
Engage with customers to understand their businesses, needs, and challenges.
Proactively build and maintain strong relationships with customers to identify opportunities for product support and expansion
Responsibilities
Market Research and Opportunity Identification :
Conduct thorough research on customer businesses to identify potential product opportunities.
Analyze market trends and competitor activities to identify areas for product development and enhancement.
Collaborate with internal teams to propose and develop tailored solutions that meet customer needs and drive business growth.
BRM (Microsoft Dynamics) Mastery for Business Intelligence :
Become proficient in utilizing the Business Relationship Management (BRM) tool, specifically Microsoft Dynamics, to input vital business information and intelligence.
Ensure accuracy and completeness of data in the BRM system to provide the sales team with actionable insights and information necessary to convert leads into potential sales.
Cross-Divisional Support and Special Projects :
Provide support to all divisions within the company, leveraging expertise to contribute to cross-functional initiatives.
Participate in special projects as assigned, demonstrating adaptability and willingness to take on diverse responsibilities.
About You
Education / Experience
- school diploma or higher
- experience in outbound sales, lead generation, or market development preferred
Skills
Why Barentz?
Barentz is a fast-growing organization with an open culture and short lines of communication. We offer you the freedom and opportunity to collaborate with colleagues in a team-oriented culture. Barentz is looking for employees who are creative, independent, and energetic and like to take on challenges. You like to work in a dynamic and rapidly changing environment, which requires a high degree of flexibility.
