What are the responsibilities and job description for the Front Desk Staff position at Bark N Bubbles Fairfax?
Job Title: Front Desk & Bathing Specialist
About Us:
- At Bark N Bubbles, we’re all about making both our clients and their furry friends feel right at home. We’re looking for someone who can juggle front desk duties with hands-on dog bathing and grooming support in a friendly, relaxed environment.
What You’ll Do:
- Welcome clients, help with check-ins/outs, manage scheduling, answer questions, and process payments.
- Bathe, dry, and brush dogs following our care standards. Check each pet for any skin issues or concerns, and alert the grooming team if needed.
- Maintain a tidy reception area, clean kennels, and sanitized grooming tools
- Assist groomers when needed and always ensure dogs are safely secured and supervised.
- Foster a calm, friendly environment for both pets and clients.
Qualifications:
- Prior experience in customer service or front desk roles, ideally in pet care or a similar environment.
- Hands-on experience with animals is a plus.
Skills:
- Excellent communication and interpersonal skills.
- Ability to multi-task and work in a fast-paced setting.
- Strong attention to detail to ensure safety and cleanliness.
- Basic computer skills for scheduling and payment processing.
Personal Attributes:
- A genuine love for animals and a caring attitude.
- Team player with a positive, can-do spirit.
- Flexible with shifts and scheduling as needed.