What are the responsibilities and job description for the Assistant General Manager position at Barkan Management Company?
Come join our growing team!
If you are looking for a rewarding role with opportunities for growth at a company that values integrity, innovation, and teamwork, look no further! Barkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston and Washington D.C.. Founded in 1964, we have over 50 years of experience in real estate, specializing in community association and multi-family management, encompassing market rate and affordable housing. Our team of over 800 talented professionals shares a commitment to delivering unparalleled service, maintaining the highest quality standards, and exceeding client expectations. Join us as we continue to redefine the standards of excellence in property management!
Who we need:
Are you a dynamic and organized professional with a passion for excellence in building operations, hospitality, and administrative management? Barkan Management is seeking a dedicated Assistant General Manager to support our Management Office and General Manager at one of our onsite communities in Newton. This full-time role ensures smooth daily operations, exceptional resident service, and collaborative teamwork.
What you’ll do:
- Assist in the preparation and administration of the management plan, which includes business objectives, service programs, project management and operational budgets.
- Properly participate in the integration of all project components. Work to help create an environment where synergies are identified and utilized to maximize efficiency management as they relate not only to the staff, but the management company and outside vendors supplying staff to the building.
- In conjunction with the GM & Facility Manager, investigate, implement and monitor all life safety and security programs to insure a safe environment for all residents, staff & guests.
- Coordinate move-in/out procedures, maintain records, and manage expenses.
- Provide immediate response to resident concerns, troubleshoot challenges effectively, and handle incoming/outgoing communication professionally.
- Maintain and update critical databases for trustees, owners, residents, parking, and vendors, ensuring seamless operational efficiency.
- Manage BuildingLink, KeyLink, and preventive maintenance programs, as well as troubleshoot IT issues and collaborate with vendors for resolutions.
- Coordinate and schedule in-unit and common area work orders, including contractor management, invoicing, and elevator/parking scheduling.
- Handle inventory and procurement of supplies for the onsite team.
- Attend monthly board meetings, annual meetings, and management meetings.
- Works with the GM to take necessary precautions to protect the Condominium and Management Company from possible liability. Confirm outside contractors are properly insured for liability and workers compensation in amounts required. Maintain current files with all required insurance certificates.
What we’re looking for:
- Strong problem-solving skills, especially under pressure, with the ability to multitask in a fast-paced environment.
- Excellent written and oral communication, organizational, and team collaboration abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail, self-motivation, and reliability, maintaining professionalism and confidentiality at all times.
Qualifications
- Experience in office management, hospitality management, building operations, and/or security, with some knowledge of building components and operations software.
- Proficiency in managing databases, troubleshooting IT systems, and coordinating contractor/vendor activities.
- Preferred experience with CINC, Yardi, and Strongroom software.
Why Join Us?
At this onsite location you’ll work in a professional, collaborative environment where attention to detail and excellence are valued. We’re looking for someone who can think clearly in high-pressure situations, interact positively, and contribute to maintaining the high standards that define the community.
If this sounds like you, we’d love to hear from you!
What we can do for you!
Barkan offers a competitive compensation and benefits package to full-time employees that includes:
- Medical/Dental/Vision
- Flexible Spending Accounts
- Life Insurance
- Short and Long-Term Disability
- Paid Time Off
- 401(k) Match
- Group Legal/Critical Illness/Hospitalization/Accident/Pet Insurance
- Employee Assistance Program
The Barkan Companies is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
