What are the responsibilities and job description for the Patient Services Rep position at Barnabas Health Medical Group?
Job Overview :
The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy.
Qualifications : Required :
- High School Diploma or General Education Degree (GED)
- Relevant experience and / or training, or equivalent combination of education and experience
- Demonstrates a clear understanding of the importance of patient satisfaction and safety.
- Strong oral and written communication skills
- Attention to accuracy and detail.
- Able to multitask and work under pressure.
- The ability to work independently and in a team environment.
- Excellent customer service
Preferred :
Scheduling Requirements :
Essential Functions :
Other Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Benefits and Perks :
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
Equal Opportunity Employer
