Manager, Business Development

Job Overview:

Responsible for driving and coordinating the business development efforts within the hospital and in offsite community based settings. S/He is responsible for achieving department growth goals through business development efforts and facilitation of the contract process between the Physician and Administrative leadership with the RWJBH contracting and recruitment team. S/He is responsible for providing leadership and direction to the Physician Liaison staff and collaborating with internal partners to monitor and maximize referrals into and within the hospital's continuum of services.

Qualifications:

Required:

• BS Degree
• 3-5 years physician services experience

Preferred:

• Master's preferred

Scheduling Requirements:

• Shift- Day
• Full Time

Essential Functions:

• Strategic planning; sets and manages goals for business development and growth
• Meets with senior management, medical staff, operational managers and other stakeholders to assess current state of business
• Acts as the liaison to the RWJBH Recruitment/Contracting team for an efficient collaboration with the physician and administrative leaders to facilitate complete documentation to physician contracting for new physician arrangements and physician contract renewals.
• Participates in weekly contracting meetings.
• Responsible for coordinating an agenda for the weekly Business Development committee meeting.
• Works with data analyst to organize internal and external data to evaluate market penetration; provides recommendations for growth goals by service line; identifies resources and develops tactical
• Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in the healthcare industry; recommends adjustments to strategy or tactics to leverage new opportunities
• Communicates market changes and strategic opportunities to the Chief Administrative Officer.
• Prepares and completes presentations to senior management as requested
• Manages staff of physician liaisons
• Works with Physician Liaison Lead to in reviewing a staffing analysis on an annual basis to ensure the optimal number of physician liaisons based on market opportunity and projected ROI
• Recruits and selects Liaisons according to the defined behavioral competency model
• Coordinates on-boarding and ongoing training and personal development plans for each direct report
• Develops individual goals aligned with the overall growth goals of the department. Determines sales activities required to achieve goals. Continuously monitors individual performance to plan, providing performance coaching on a regular basis
• Evaluates performance in accordance with the defined performance evaluation system
• Takes disciplinary action as necessary after addressing areas of concern professionally/respectfully
• Maintains incentive, reward, and recognition systems to recognize achievements and accurately and fairly reward for production on a timely basis
• Develops approaches to communicate with referral sources to facilitate patient referrals in a professional and impactful manner
• Interacts with staff to improve communication and to increase understanding of the referring physicians' needs and expectations
• Coaches staff on pre-call planning to plan strategies and objective for physician meetings. Attends meeting periodically to provide "curb side" coaching to Liaisons
• Coaches Physician Liaisons to accurately assess the functional and emotional needs of a referring customer in order to develop and communicate a targeted value proposition
• Coaches staff in the effective use collateral material as appropriate to support the message
• Develops and communicates criteria for prioritizing customer groups based on opportunity for growth in referral business
• Manages the day-to-day, week-to-week, month-to-month activities of the Physician Liaisons to consistently meet or exceed established volume/revenue goals

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.