Patient Navigator - Eatontown, NJ

Job Overview :

The Patient Navigator is responsible for effectively guiding patients who enter the Emergency Department with chronic and/or acute pain access resources needed to manage their pain and meet their social needs. The Patient Navigator will conduct pain assessments, screen the individual for social determinants of health, determine the most appropriate services to address their needs and educate the patient on their options. The Patient Navigator will assist in removing any barriers associated with access to care. The Patient Navigator will manage follow-up appointments to coordinate continuation of care and linkages to community resources. The Patient Navigator will also work alongside the Clinical Leads to support the patient and ensure the highest quality of care.

Qualifications :

Required:

• Bachelor's degree in behavioral health profession
• Minimum of two years demonstrated experience working in an emergency room setting
• Strong communication skills, active listening skills, cooperation and teamwork
• Must possess the knowledge, skills and experience necessary to completely perform case management
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development/training, modeling inclusive behaviors, and proactively managing bias

Preferred:

• Master's degree
• LCADC, LPC, LCSW, LMFT, or Licensed Psychologist

Scheduling Requirements :

• Shift working, 8:00am - 4:00pm, subject to change based on department needs.
• Monday - Friday
• Full-Time

Essential Functions :

• Conduct pain assessments to gauge patients' pain experience and develop plans with medical staff that serves the patients' needs while in the hospital system and post-discharge
• Conduct Brief Pain Inventory with patient
• Conduct Pain Catastrophizing Scale with patient
• Screen for social determinants of health and provide patient navigation services to community resources
• Screen for substance-use disorders and provide warm hand-off to substance-use treatment services
• Collaborate with system and community-based partners to ensure coordination of care
• Educate patients on alternative therapies to pain management
• Educate patients on MOUD and multiple pathways to recovery from substance-use disorder
• Participate in multidisciplinary team meetings
• Present to medical team on opioid sparing order sets, adjunctive therapies for pain diagnoses
• Perform other duties as assigned

Benefits and Perks :

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Wellness Programs
• Tuition Reimbursement
• Short & Long-Term Disability
• Life & Accidental Death Insurance
• Voluntary Benefits (e.g., Pet Insurance)
• Health Care/Dependent Care Flexible Spending Accounts
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.