What are the responsibilities and job description for the Customer Service Representative position at Barnes Exterminating Company?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support and ensuring a positive experience for our clients. This role involves handling inquiries, resolving issues, and maintaining accurate records while working in a fast-paced environment.
Duties
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide support for outbound calling initiatives to follow up on customer needs and feedback.
- Process transactions accurately, including cash handling and data entry tasks.
- Maintain detailed records of customer interactions and transactions in our computerized system.
- Collaborate with team members to improve service delivery and resolve complex issues.
- Assist customers with product information, order status, and troubleshooting as needed.
- Ensure compliance with company policies and procedures while delivering outstanding service.
Requirements
- Previous experience in a call center or customer service role is preferred.
- Strong communication skills with the ability to convey information clearly and effectively.
- Proficiency in data entry and familiarity with office software applications.
- A positive attitude with a commitment to providing excellent customer service.
- Strong problem-solving skills and the ability to work independently as well as part of a team.
Join us in delivering exceptional service and making a difference for our customers!
Job Type: Full-time
Pay: $14.67 - $15.48 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $15 - $15
