Assistant Store Manager

Job Summary

As an assistant store manager (ASM), you enjoy working with people, are energized by your passion for books and model excellent service every day. As the deputy to the store manager (SM), you focus on the look and consistent presentation of our stores, empowered to make decisions ensuring the shopping experience for our customers is to their satisfaction. You communicate consistently with your SM on your ideas to ensure this experience and drive this through our people, actively participating in bookseller development. In your role, you ensure sales and profit through your ability to leverage resources which results in booksellers who can provide first-class service to our customers. As a leader, you work collaboratively with the team to ensure a store where booksellers are engaged doing what they love : talking about and selling books.

Notes

An employee in this position can expect a hourly rate starting at $24.75

Benefits :

Part- time less than 20 hours per week : Sick pay equal to 1 hour for every 40 hours worked, Employee Discount

Part-time 20 - 29.99 per week : 24 - 34 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 weeks thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k)

Full Time 30 hours per week : 36-48 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 years thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k). Employee may enroll in Benefits for themselves and eligible dependents which includes Medical Benefits, Vision Benefits, Dental Benefits. Employee is eligible to participate in additional benefits which includes Disability, Life Insurance, Transit, Tuition Reimbursement.

What You Do

• Ensure consistent, friendly and informed service to customers, first by the example you set and second by the training and delivery of first-class service by the store team.
• Ensure a vibrant bookstore through the flawless execution of bookstore basics.
• Assess the store from the customer's perspective and use insight to seek and influence improvement with the SM.
• Model handselling skills to drive successful campaigns such as Our Monthly Picks, preorders, etc., to establish book prowess and drive sales.
• Develop the bookselling team through engagement and coaching; work with team by providing feedback to assess and focus on individual strengths and recommend talent for development in the store.
• Ensure the achievement of sales goals and deliver operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
• Ensure compliance to company standards as it pertains to safety, customer communications and all store operations.
• Communicate with your store team respectfully and with urgency on key issues and messages, creating a culture that demonstrates the values of the company.
• Embrace the cluster structure and work collaboratively with others for betterment of all locations.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing).
• Open and close the building, ensuring the safety of our employees and customers.

Knowledge & Experience

Expected Behaviors

EEO Statement

As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and / or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances.

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Salary : $25