Sales Manager

JOB DESCRIPTION

TITLE : barre3 Danville Sales Manager

EFFECTIVE: January 2023

REPORTING TO: Studio Owner

GENERAL SUMMARY: The barre3 Sales Manager position is an integral part of the barre3 studio experience. They are responsible for all studio sales with the support of the Sales Associates . They have a passion for fitness, while embracing whole-body health and community connection as equally important pillars of barre3. They are warm, compassionate, motivated and have a growth mindset. The ideal candidate has strong customer service skills and basic sales experience. The Sales Manager is responsible for meeting and exceeding all key performance sales indicators for the studio, including membership sales and renewals, retail sales, utilization goals and maintaining enlightened customer service.

This is a salary position, with potential to earn more with incentive structure. Minimum commitment of 15 hours per week.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1) Client Management:

• Actively engage in sales conversations by selling and upselling product offerings, classes and retail to potential clients and existing members
• Retain clients with methods shared by owner
• Establish and maintain an effective referral program
• Maintains accurate records using established sales system
• Conducts telephone inquiries/follow up calls/customer care calls/etc.
• Follow up and follow through activities with all prospective clients
• Responds immediately to member requests, inquiries and concerns.
• Properly onboard new clients through established processes.
• Meets and exceeds sales goals

2) Relationship building:

• Build strong relationships with barre3 clients, create a warm and supportive studio environment
• Execute strong communication skills and a professional presence to staff and clients
• Leads studio previews/tours with new clients

3) Organization:

• Have a thorough understanding of MINDBODY Online
• Maintain a clean and sanitary studio atmosphere at all times
• Assist studio owner with managing email accounts, writing, client referral cards, client outreach, client accounts and communication
• Prepare team for daily, weekly, monthly and quarterly goals
• Run Front Desk huddle during every shift

4) Team Responsibilities:

• Including, but not limited to: quarterly meetings and specific campaign meetings/trainings
• Participate in 1-2 workouts in-studio each week
• Work alongside Front Desk Sales Associates, Play Lounge and Instructor Teams.
• Regular communication with Studio Owner.

REQUIRED QUALIFICATIONS:

• Excellent customer service skills - previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred).
• Flexible to work day, evening and/or weekend hours as needed.
• Minimum of 4 shifts per week in-studio, with ability to work from home as needed.
• Ability to multi-task and excel in a busy environment.
• Functional computer skills required.
• Skilled in basic programs: google sheets, docs, internet, email, etc.
• Fitness & Wellness minded.
• Two years of education from a college or university, or equivalent combination of education and experience, is required.
• Available to substitute shifts, including Play Lounge Shifts.
• Have a strong love of learning.
• Strong communication skills.
• Act as a team player.
• Able to engage with clients about all items that barre3 has to offer.
• Passionate about the barre3 brand.

Job Type: Part-time

Pay: $23.00 - $25.00 per hour

Expected hours: 15 – 20 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Commission pay
• Monthly bonus
• Yearly bonus

Ability to commute/relocate:

• Danville, CA 94526: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Danville, CA 94526

Salary : $23 - $25