Transportation Operations Supervisor

Who We Are
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries.

We are – more than anything else – a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.

Who We’re Looking For
We’re always on the lookout for smart, hard-working, and skilled top performers who are interested in joining a fantastic team within a fast-growing company

If you’re great at what you do, passionate about doing it, and looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

Why You’ll Love a Career at Barrett Distribution Centers:

• Health, dental, and vision insurance
• Opportunities for advancement – we love to promote from within!
• Ongoing training and leadership development
• Profit-sharing program – all employees benefit when the company succeeds!
• Competitive compensation
• Tuition reimbursement
• 401K savings plan with company match
• PTO
• A second-to-none culture where you’ll be treated like family and allowed to excel
  
  

What You’ll Do
You’ll consistently apply the following core values as you interact with people both inside and outside of our organization:

• Always Better
• Utmost Integrity
• Dedication to the Customer
• I am an Owner
• Open and Honest Communication
  
  

You’ll be responsible for knowing and acting in accordance with Barrett’s vision to WOW our customers, partners, and fellow employees with every interaction.

The Position
The Transportation Operations Supervisor, reporting to the Director of Transportation, is responsible for overseeing the efficient and timely movement of goods, coordinating drivers, carriers, and other logistics staff to ensure smooth operations, adherence to regulations, and optimized delivery routes and schedules. The Supervisor will provide ongoing analysis of current transportation and operations practices to determine process and cost improvement opportunities.

This position will work 8:00am- 5:00pm, Monday- Friday.

Barrett Distribution Centers does not include salary ranges in job postings, except where required by state law, because the total compensation is dependent on the candidates’ experience, the position location, and several other factors. At times, job posting sites add a salary range without the approval of Barrett Distribution Centers and the ranges provided may be inaccurate and/or misleading. We encourage candidates to apply and discuss their compensation expectations as part of the recruitment process.

Your Day-to-Day

• Oversee the daily operational activities of Barrett Logistics Coordinators, specifically for clients utilizing Barrett PPD (prepaid) transportation services.
• Assist in developing, implementing, and maintaining SOPs for the Transportation Division that instill efficient and effective operations and lead to high client satisfaction.
• Proactively identify, assess, and mitigate operational and organizational risks; escalate key risks and issues to Director.
• Collaborate with the Director to develop reports and KPIs for the department.
• Identify root cause of operational activity Nonconformance Reports and implement Corrective Actions Report as needed for assigned client, area, and/or shift.
• Ensure all required documentation and system transactions (electronically and/or manually) for assigned area(s)/account(s) are completed in a timely manner.
• Establish and maintain credible, professional relationships with clients, internal stakeholders, and external vendors.
• Partner with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests.
• Analyze Vendor Performance and identify areas of improvement (cost/vendor-performance/client experience)
• Analyze Client Business Behaviors and identify areas of process improvement (cost/vendor-performance/client experience) and/or increased profitability.
• Liaise with DC operations around the country to ensure proper process flow and information exchange between DC operations and Logistics Coordinators
• Provide supervision and direction to the Logistics Coordinator team as it relates to the day-to-day workflow.
• Make recommendations for changes in staffing as necessary to meet demands of workload; interviews applicants and makes recommendations for hire; assess training needs, counsels’ employees & recommend corrective and/or disciplinary action when appropriate; & document employee performance.
• Responsible for ensuring logistics coordinators are properly trained on all standard operating procedures and policies
• Coach and reinforce the need for quick and concise responses to client/internal requests to direct reports
• Actively leads meetings and effectively communicates daily/weekly/annual department goals and company-wide information.
• Maintain thorough knowledge of industry trends and technology.
• Performs other duties as assigned.
  
  

What You Bring To The Table

• High School Diploma required; Bachelor’s degree strongly preferred. May substitute 8 years of directly related experience in lieu of degrees.
• 3-5 years’ experience in transportation/logistics, supply chain or related field.
• Previous supervisory experience preferred
• Experience must demonstrate a strong working knowledge of transportation/logistics operations and policies and procedures.
• Transportation Management System (TMS) experience preferred.
• Proficient in Microsoft business applications such as Excel, Outlook, and Word.
• Experience must demonstrate excellent verbal and written communication skills, as well as organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines and the ability to balance competing priorities in a high-paced and at times stressful environment.
• Excellent problem-solving skills with the ability to work independently.
• Proven experience engaging clients through professional investigative techniques to understand the client’s needs, discover new opportunities and overcome challenges.
  
  

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.

Barrett Distribution Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.