What are the responsibilities and job description for the Front Office Clerk/Receptionist position at Barrington Golf Club?
Front Desk Receptionist
Objective: Answer incoming calls effectively; forward phone calls to other club extensions or voice mail boxes or take messages from callers. Greet members and guests who are visiting the club. Take reservations for A La Carte dining and events.
· Enthusiastic, friendly personality with a willingness to assist members and their guests.
- Answers the telephone; transfers calls to proper extensions; takes messages for members and staff.
- Manage a multi-line phone system and the reception email.
- Take daily dining and online event reservations and to go orders.
- Directs guests to private event rooms
- Provides schedule and other club information to members and guests.
- Sorts and distributes in-coming mail.
- Maintains supply of club information for members.
- Performs on-site errands.
- Performs general office work such as word processing, filing and operating copy and fax machines.
- Works on special projects as assigned.
- Assist with billing and accounting functions.
- Performs other duties required by the manager on duty.
- Update staff members regularly about daily functions, daily reservations, unique events/reservations, etc.
- Proofread and print menus, as needed.
Qualifications:
Excellent organizational and time management skills.
Highly detail oriented.
Extensive knowledge of computer software such as Microsoft Excel and Word.
Jonas knowledge a plus.
Generally tech savvy.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Aurora, OH 44202: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Clerical: 1 year (Required)
Work Location: In person
Salary : $15 - $16