IT Specialist

Overview

Our long-term client relationship with Jacobs has led to a need for an IT Specialist  on the JSC Engineering, Technology, and Science (JETS) contract at Johnson Space Center (Houston, TX).

Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you! We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA’s pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United States. We have an exciting opportunity for an IT Specialist to join the team.

Building on more than four decades of experience in providing innovative integration solutions for government and commercial space programs, Barrios offers an extensive range of engineering, software, and related technology integration services in support of the aerospace community. As a woman-owned and operated small business, we are a people-focused company that supports professional development, while working to ensure that you maintain a healthy work-life balance. 

Barrios employees actively participate in the growth of the commercial spaceflight industry through our partnerships with companies leading commercial space development, as well as successfully supporting NASA as our primary government customer. Our long history supporting Low Earth Orbit (LEO) on the International Space Station, and now Commercial LEO, lays the groundwork for future missions to the Moon through our work on Orion, Gateway, and the Space Launch System. 

Responsibilities

The IT Specialist will:

• Serve as a point of contact (POC) for Division users requiring assistance with IT resources – Answer questions to resolve issues, provide information and instructions, as applicable, or direct users to the correct person/resource for assistance.
• Communicate important IT information to Division users.
• Process IT-related procurements and associated paperwork/documentation to include determining and verifying requirements, justification, security compliance, and submittal of required waivers, prior to submittal of IT purchase requests.
• Process, maintain, and verify accurate information in the NASA Commercial Information Technology Request (CITR) compliance tracking tool.
• Ensure submittal, tracking and approval of all Division IT procurements in the Division's Government-Furnished Equipment (GFE) procurement workflow tool that feeds into CITR.
• Provide support for inventories of IT resources, including computer hardware inventory, configurations and software licenses.
• Provide support for employee processing activities (e.g., new hires, moves, terminations), including requesting new computers, excessing old hardware, and coordinating deliveries.
• Respond to requests for information (i.e., data calls) originating from various sources, including the Exploration Integration and Science Directorate (EISD) and Information Resource Directorate (IRD).
• Document and maintain various IT procedures.
• Support IT security processes and documentation.
• Perform other duties as required.

Qualifications

REQUIRED EDUCATION/EXPERIENCE/SKILLS:

• Bachelor’s degree or equivalent certification in a related area, plus three (3) years of experience in the field or in a related area.

OR

• Bachelor’s degree or equivalent certification in a related area, plus five (5) years of experience in the field or in a related area.
• Basic knowledge of networking and network security.
• Strong interpersonal, written, and verbal communication skills – be able to understand and communicate complex topics with simplicity.
• Excellent organizational skills, detail-oriented with the ability to track multiple tasks simultaneously.
• Must be able to multi-task.
• Must be a self-starter and take initiative.
• Customer service attitude.
• Must be proficient in Microsoft Office (Word, Excel, Outlook).
• Manipulating data in Excel (sorting/filtering/searching) is essential.
• Must know how to use Microsoft Windows and remote communication tools (i.e., Teams).
• Good technical writing skills.
• Basic budget/financial knowledge.
• Ability to conduct independent analyses.

PREFERRED EDUCATION/EXPERIENCE/SKILLS:

• ​Advanced computer (PC) and Mac operations skills.
• Knowledge of and experience with NASA/JSC IT process/requirements is highly preferred.
• Experience with Jacob's procurement process is a plus.
• SharePoint experience is a plus.
• Should have previous experience working in a fast-paced, deadline-oriented work environment.
• Prior experience providing in-person and remote/phone technical support.
• Knowledge of NASA/JSC IT Standards.

Essential Requirements:

• Must be a U.S. Citizen and successfully complete a U.S. government background investigation.
• Post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol as outlined in our Drug Free Workplace policy.
• Work may involve sitting for extended periods.
• May require lifting and carrying up to 25 lb.
• Must have sufficient mobility to enter areas of test facilities where necessary.
• Generally, an office environment, but can involve inside or outside work depending on task.
• Standard office equipment (PC, telephone, fax, etc.)
• Regular attendance in accordance with established work schedule is critical.
• Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements when required.
• Must be able to work in a team atmosphere.
• Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation.
• Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.
• This position may require some commuting and traveling to other installations as needed.

Don’t miss out on this great opportunity; for immediate consideration, apply now!

Barrios Technology is a drug-free workplace, which is imperative to the health and safety of all employees and is required as a condition of receiving contracts from federal agencies. Please remember that regardless of the legalization of marijuana in several states, possession and use continues to be illegal under the federal Controlled Substances Act. This includes the use of some CBD products. A post-offer, pre-employment drug test is a condition of employment.

Barrios Technology is an Equal Employment Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.