Receiving/Dispatching Coordinator

KEY PERFORMANCE AREAS:

• Receiving
• Putaway
• Picking
• Dispatching
• Housekeeping
• Inventory Management
• Safety and Compliance

KEY PERFORMANCE RESPONSIBILITIES:

Receiving & Dispatching:

• Identify and verify items and containers of incoming and outgoing shipments against consignment records using RF scanning technologies.
• Conduct accurate dimensions, quantity, and quality inspections of stock through the RF scanning receiving process.
• Promptly communicate any variances in quantity and quality to the Account Executive.
• Ensure accurate and timely dispatching of stock, verifying that the correct packages and quantities are dispatched through the RF scanning dispatch process.
• Maintain the quality and specifications of outgoing shipments.
• Systematically process all stock movements and file all related paperwork on the same day.

Stock On Hand Accuracy/Control:

• Maintain comprehensive knowledge of expected stock arrivals and departures.
• Engage in constant communication with Account Managers/Project Managers to understand upcoming warehouse activities (emails and telephonic communication).
• Coordinate daily with Field Service Coordinators on expected installations and dispatches for the next day.
• Follow cycle count procedures to ensure stock accuracy and minimize discrepancies.
• Utilize perpetual inventory systems and advanced technology for real-time inventory tracking.

Housekeeping including Health & Safety:

• Dispose of trash promptly and correctly.
• Eliminate trip hazards on the warehouse floor and conduct regular checks of floor and aisle spaces.
• Ensure unobstructed access to sprinklers, fire safety equipment, and fire exits at all times.
• Move all items to their assigned places immediately, avoiding unnecessary stopping points.
• Implement and adhere to warehouse safety and security measures.

Inventory Management:

• Implement and maintain efficient inventory management systems.
• Monitor inventory levels and reorder stock as necessary to prevent shortages or overstock situations.
• Conduct daily cycle counts to ensure inventory accuracy and compliance with company policies.

Safety and Compliance:

• Ensure compliance with all relevant health and safety regulations.
• Actively participate in the training process.
• Maintain a safe working environment by enforcing safety protocols and conducting regular safety inspections.

Technology Utilization:

• Utilize warehouse management systems (WMS) and other technologies to streamline operations and improve efficiency.
• Stay updated on industry trends and advancements in warehouse technology.
• Implement new technologies and processes to enhance warehouse operations.

Continuous Improvement:

• Encourage continuous feedback from team members to identify further improvement opportunities.
• Schedule regular reviews to assess the effectiveness of processes and make necessary adjustments.
• Implement lean principles such as reducing waste, optimizing order picking, and enhancing overall efficiency
  

Regional Assistance:

• Be prepared to assist or relieve warehouse managers in other regions as the need arises.

QUALIFICATIONS & EXPERIENCE:

• Grade 12
• National Diploma / and or tertiary qualification in material management, inventory, commodity procurement
• 4 to 5 years in the fields of warehousing, stock control or supply chain
• Forklift Licence (Advantageous)