What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Barry Hancock - State Farm Agent?
Benefits:
- Hourly Plus Commission
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
Join the team at Barry Hancock - State Farm Agent as a Customer Service Representative - State Farm Agent Team Member and become a key player in delivering exceptional client experiences that drive the success of our growing insurance agency. If you are passionate about helping others, thrive in a fast-paced environment, and have an eye for detail, this is the perfect opportunity for you.
In this role, you'll not only resolve client inquiries and provide seamless support, but also contribute to the overall success of the team. You will collaborate with other agency professionals, anticipate client needs, and create lasting relationships within the community. As you grow in this position, you'll also have exciting opportunities to develop your career further with a clear path for internal advancement.
If you're customer-focused, empathetic, and driven, we would love to hear from you. Especially motivated candidates with a passion for sales will find plenty of room to excel.
RESPONSIBILITIES:
- Respond to customer inquiries and offer expert advice on policies.
- Assist clients with policy updates and adjustments to meet their needs.
- Process insurance claims efficiently and follow up to ensure satisfaction.
- Maintain detailed and accurate records of all customer interactions.
QUALIFICATIONS:
- Excellent communication and interpersonal skills to connect with clients.
- Strong attention to detail and the ability to juggle multiple tasks effectively.
- Previous customer service experience is a plus.
Salary : $40,000 - $45,000
