What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Barry Hoskins - State Farm Agent?
Benefits:
- 401(k)
- Health insurance
- Paid time off
ROLE DESCRIPTION:
At Hoskins State Farm we pride ourselves on our diverse team, which brings together a wealth of perspectives and experiences, fostering a culture of innovation and creativity. Our open-door policy encourages transparent communication, allowing team members to share ideas and feedback freely. The intimate work environment cultivates a strong sense of camaraderie, making everyone feel like part of a close-knit family. We offer production-driven incentives, including monetary bonuses and additional paid time off, to reward hard work and dedication. Additionally, our comprehensive benefits package includes a robust retirement plan and medical insurance, ensuring employees' well-being. With flexible hours based on performance and a supportive team focused on customer satisfaction, our great office location and reputable standing only enhance our overall job satisfaction.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $45,000 - $65,000