What are the responsibilities and job description for the Director of Quality- Operations position at barrywehmiller?
About Us:
BW Converting Solutions is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies — Paper Converting Machine Company (PCMC), Winkler Dünnebier (W D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine. These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries.
Job Description:
The Director of Quality will be responsible for developing the overall Quality Improvement Strategy and lead the team in the cross-functional adoption and execution of that strategy. In this strategic role, the Director of Quality will be the leader in developing and maintaining a multi-site quality management system to improve operating efficiency, quality and productivity in operations, to improve customer satisfaction and increase profitability in a safe working environment.
ESSENTIAL FUNCTIONS:
- Develop the overall Quality Improvement Strategy and lead the management team in the cross-functional adoption and execution of that strategy.
- Develop and maintain a multi-site business/quality management system to improve operating efficiency, quality and productivity in operations, to improve customer satisfaction and increase profitability in a safe working environment within the local business.
- Continuously assess the overall Quality Management System, Quality Plan and Quality Organization to determine priorities for quality improvement.
- Establish the key improvement priorities, and using a strategy deployment approach, develop and execute a cross-functional, strategic action plan to drive improvement.
- Identify the leading sources of customer dissatisfaction that are common across operating units.
- Determine the underlying causes and develop/execute strategies to eliminate those causes.
- Determine the true, systemic root causes of internal failure and Cost of Poor Quality (COPQ).
- Execute a strategy consisting of well-planned and executed preventive actions that reduce COPQ and other forms of waste.
- Drive improvements in process quality, production efficiency, and the elimination of the factors that drive variability and unforeseen disruptions
- Drive a strategy that incorporates standard work, effective training, and recurring process audits to ensure process discipline at all operating units
- Establish and maintain appropriate KPIs that provide objective evidence of improvement
- Participate in training and coaching of local teams in the standard quality improvement approach and quality management standard requirements to develop organizational capability.
EDUCATION & EXPERIENCE:
- Bachelor’s degree in business, Quality, Continuous Improvement, or related Field.
- 10 years of professional experience leading a Quality Organization in capital equipment manufacturing environment.
- Experience with the execution of continuous improvement methodology such as Operational Excellence, Lean Manufacturing, Strategy Deployment, etc.
KNOWLEDGE, SKILLS, ABILITIES:
- Requires the ability to independently resolve complex problems.
- Requires ability to manage a skilled and diverse staff, communicate effectively, represent the organization, act decisively and influence decisions of senior managers and customers.
- Requires foresight to anticipate problems and recognize opportunities for cost-effectively improving operations.
COMPETENCIES
- Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
- Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Drives Results - Consistently achieving results, even under tough circumstances.
- Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Ensures Accountability - Holding self and others accountable to meet commitments.
- Collaborates – Building partnerships and collaborating with others to meet shared objectives.
- Decision Quality – Making good and timely decisions that keep the organization moving forward.
LEADERSHIP RESPONSIBILITY
This position directly leads other team members.
WORK ENVIRONMENT/PHYSICAL DEMANDS
- Typically sits, grasps items and performs keyboarding for frequent operation of a computer
- Stand, walk, bend, reach or otherwise move about occasionally
- Lift, move or otherwise transfer items up to 30 lbs. occasionally
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At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.
Company:
Paper Converting Machine Company