Machine Support Specialist - Large Tractors

Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Machine Support Specialist - Large Tractors. If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you! Job Responsibilities Your specific duties as a Machine Support Specialist - Large Tractors will include: Compensation (Range): 25-29/ hour: Salary: Utilize virtual tools (Case and Contact Management System (CCMS)) to communicate with dealers and other stakeholders to efficiently resolve technical large tractor issues. Lead and participate in collaborative training events to improve team dynamics as well as individual and team knowledge levels. Complete and document all relevant DTAC (Dealer Technical Assistance Center) case communication within the CCMS system. Properly code each case with correct Diagnostic Trouble Code (DTC), part number, and Non-Conformance Corrective Action (NCCA) information to support downstream problem resolution activities. Additional Information: Candidate will need metatarsal shoes for occasional time spent on the factory floor. Annual training events may require travel to other John Deere locations (e.g., Des Moines). May drive a Gator while inside the factory. May also drive a Tractor for training. Manager is open to recent graduates who have a technical background in agriculture or construction equipment and experience with electrical systems, hydraulic systems, and/or engines. Business casual dress code. Cross border work is not permitted for this role. Candidates must have technical experience and a willingness to learn. The primary responsibility is problem resolution and answering cases. Job Requirements Demonstrated professional communication skills with proven results both written and oral. Ability to work in a fast-paced environment and with metric-driven results Demonstrated commitment to lifelong learning with the ability to understand complex systems. Proven ability to work collaboratively both in person and virtually. Attention to detail and accuracy. Ability to maintain a positive outlook within a fast-paced work environment. Willingness to travel up to 10% of the time. Desired Skills/Experience: Experience working with CAN Communication Systems on vehicles. Experience diagnosing Electrical, Hydraulic, and Mechanical systems found on off-road equipment. Experience with John Deere 7R, 8R, and 9R tractors. Experience utilizing John Deere aftermarket software systems such as ServiceCenter, Service ADVISOR™, Parts ADVISOR™, CCMS, and various Tableau or PowerBI dashboards and reports. Ability to read and comprehend technical schematics, theory of operation, and diagnostic procedures. Experience with technical instruction and influencing without authority. Education: 2 or 4-year Degree in any technical, software, business, or other related fields, or equivalent related work experience. Benefits As a Machine Support Specialist - Large Tractors with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment. At Impellam Group, we offer a competitive compensation package with benefits including: Medical, dental, and vision 401(k) plan with employee contribution opportunities 529 college savings program Make the most of your experience! Apply now! For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately. INDOTH1 Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions. If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.