Bellman / Drivers

Holiday Inn Bayside, soon to be DoubleTree by Hilton!

Position: Hotel Bellman / Driver 
Because you’re not just transporting guests—you’re delivering exceptional first and last impressions.

Primary Objective

To provide seamless, friendly, and professional transportation services to hotel guests, making their arrival, stay, and departure more enjoyable and stress-free. As the first and last point of contact for many, your role sets the tone for the guest experience.

Responsibilities

• Guest Transportation: Safely transport hotel guests to and from the airport, cruise terminals, train stations, and local attractions.
• Flight Coordination: Monitor flight schedules to ensure timely service for airline crews.
• Crew Lounge Maintenance: Restock and maintain the crew lounge to meet the needs of airline personnel.
• Guest Escort Services: Assist incoming guests with luggage and escort them to their rooms.
• Room Inspections: Ensure assigned rooms are guest-ready, well-stocked, and in excellent condition.
• Room Orientation: Familiarize guests with room features, such as the TV, telephone, and in-room movie system.
• Hotel & Local Info: Share information about hotel services, facilities, local attractions, and entertainment options.
• Guest Messaging: Page guests in common areas and deliver messages as needed.
• Errands & Deliveries: Run errands and provide delivery services for guest requests.
• Van Maintenance: Keep the courtesy van clean, fueled, and in excellent working condition.
• Flag Handling: Raise, lower, and ensure proper handling of the American flag.
• Lobby Maintenance: Keep the lobby clean and welcoming, including maintaining trash, seating areas, and floors.

Other duties may be assigned to ensure smooth operations and guest satisfaction.

Qualifications

• A valid driver’s license with a clean driving record (Class B license preferred).
• Friendly and professional demeanor with strong customer service skills.

Physical Demands & Work Environment

This is a physically demanding role that requires:

• Regular standing, walking, lifting, and carrying of items up to 100 pounds.
• Ability to navigate stairs while carrying heavy loads.
• Exposure to varying weather conditions while performing outdoor tasks.
• Adaptability to work in moderate to noisy environments.

Final Notes

This role goes beyond driving—it’s about delivering warm welcomes, fond farewells, and everything in between. Bring your excellent driving skills, positive attitude, and a commitment to exceptional guest service. Together, we’ll ensure every guest leaves with a smile!