What are the responsibilities and job description for the Conference Services Manager position at Bartender?
ALBERT HOTEL is hiring for a CONFERENCE SERVICE MANAGER
Albert Hotel is located on a three-acre site from 242 to 248 East Main Street, Fredericksburg, TX. The hotel itself is tucked away from Main Street located behind the original historic buildings, creating a peaceful escape offering quiet sophistication just off bustling Main Street. The hotel has 110 guest rooms, including bunkrooms, suites, and a private house, and each room will have tailored amenities, custom-designed furniture, and little extras to make guests feel at home. The property has three restaurants, one bar, a private dining room, and will offer in-room dining. Guests can enjoy the inviting outdoor lagoon-style pool, a fitness center, and a 2,000 sq. foot full-service spa. The property is ideal for hosting events, with a 3,600 square-foot event space and a 1,200 square-foot mezzanine deck and event lawn.
What you'll do :
- Manage events and group room blocks booked by the sales department, not limited to BEO detailing, group resumes, group rooms, billing, final audits, and follow-up
- Prepare group and event resumes, BEO packets, billing, and other documents in an accurate and timely manner
- Assist with reservations, billing, and special requests for room blocks and events
- Assist with site visits, pre-event, and on-site communication with clients
- Act as a guest liaison during group programming ensuring overall guest satisfaction and daily needs are met
- Assist with last-minute requests (guest count changes, updating BEO and reservation systems, communicating with teams to keep them updated, etc.)
- Maintain detailed and meticulously organized account files, system profiles, and accurate system data
- Participate in the hotel’s weekly resume and BEO meetings to review group business and upcoming events with the operations team
- Assist in the development and implementation of special projects as assigned
Who you are :
BENEFITS
We are proud to offer competitive wages and the following benefits for full-time employees :
ABOUT NEW WATERLOO
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will be accepting applications on an ongoing basis until a candidate is selected for this role.
