Student Services Specialist-J

Position Description :

This position serves as the first point of contact with all students entering the Fort Leavenworth office assisting students or potential students with information about the programs / degrees we offer as well as general information about the college and classes. This individual will also assist with all office duties including, but not limited to processing student enrollment and transcripts, working with and navigating between multiple operating systems to assist students and staff, working with Fort Leavenworth and Fort Riley staff on assignments as well as answering the phone and email and other traditional office duties. (Military Knowledge preferred).

Position Responsibilities : 15.00% - Assists with entering and processing all enrollments including BARTonline, College Program, BSEP, and LSEC. 20.00% - Serves as first point of contact to help students get the information they need and assists in directing them to the appropriate offices whether that would be Financial Aid, Advisors, Counselors, Enrollment Services, Human Resources, etc. 10.00% - Processes drops for LSEC, BSEP, and College Program 15.00% - Assists students with enrolling into Canvas (ECompanion, Hybrid, BARTonline) 10.00% - Multitasking with several different variables going on in the office at once 10.00% - Staying organized, using effective time management, and being adaptable to the needs of the office. 5.00% - Performs other duties as needed or assigned. 10.00% - Prepares paperwork for all classes prior to classes starting each cycle and maintain returned book roster spreadsheet. 5.00% - Instructs students how to pay online through PAWS. Expectations : Process all transcripts, drops, and enrollments in a timely manner. Provide prompt customer service to all internal and external customers of Barton Community College Fort Leavenworth. Assist or execute any expected or assigned office work. Demonstrate commitment to the highest ethical standard of professional practice, as well as personal and professional integrity. Demonstrate initiative, practice good organization and time management, and understand the confidential nature of personal student information and know when you can and cannot share it (FERPA). Knowledge, Skills and Abilities : Experience - Six months to two years of similar or related experience.

Education - A high school education or GED. Interpersonal Skills -

Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and / or outside the college for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Other Skills : -

Associates in Business Technology or related field preferred.

Effective interpersonal, written and oral communication skills. Ability to interact professionally and effectively with students, faculty, and staff; ability to work with students of diverse age and background; and ability to operate independently / multitask. Computer skills with Microsoft Office is a must. Learning different Barton operational software and knowing how to navigate around the internet is required.

Physical Requirements :

The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items, driving an automobile, etc. No special physical demands are required to perform the work.

Regular exposure to favorable conditions such as those found in a normal office or classroom.

Wages / Other :

The starting hourly range for this position is

17.20 to $19.19.

Check out the Benefits this position offers!

Job Advertisement :

Barton Community College, Fort Leavenworth Campus, seeks applicants for a full-time, replacement Student Services Specialist. Qualifications : A High School Diploma or GED; Associates in Business Technology or related field preferred. Ability to interact professionally and effectively with students, faculty, and staff; work with students of diverse ages and backgrounds; and ability to operate independently / multitask; problem solving is a must. Experienced computer skills and proficiency in Microsoft Office is required as well as effective interpersonal, written and oral communication skills. Position serves as first point of contact with all students entering the Fort Leavenworth office, will assist students / potential students with information about programs / degrees offered and general information about the college and classes. Will also assist with all office duties including processing student enrollment and transcripts, working with multiple operating systems to assist students and staff, answering the phone and e-mail, and other traditional office duties. (Military Knowledge preferred). To apply go to : jobs.bartonccc.edu Persons with hearing or speech impairment please use the Kansas Rely Service at 1-800-766-377 or dial 711. Review of completed applications begins immediately; position open until filled. EEO / AA.

Salary : $17 - $19