Director of eCommerce

Family-owned since 1955, Basco’s commitment to quality, innovation and customer service has set the standard for industry excellence. More than 60 years later, we’re committed now more than ever to supporting that vision through every employee, every customer, and every partner. Working together, we strive to delight every customer at every opportunity with our quality products and service. Retail and eCommerce Channel Sales Manager Responsibilities

• Lead the company’s Retail and E-Commerce efforts in the United States and continuously assess market conditions to identify new areas for profitable revenue and margin growth within specific sales channels
• Monitor plan performance and drive any necessary changes to meet or exceed targets
• Lead and develop a team of Field Retail sales representatives whose focus is to grow, convert and penetrate at the Retail store level
• Maintain relationships with key sales partners at the corporate level across Retail and eCommerce partners.
• Be the single face to all Retail and eCommerce partners
• Serve as internal communicator to provide necessary support to field level sales team
• Monitor partner portals to identify areas for revenue, margin, and operational growth
• Work closely with Marketing team to develop sales and marketing strategy for short- and long-term planning
• Develop deep understanding of partner portals to assist internal teams with any issues that may arise, as well as train on daily functionality
• Maintain detailed knowledge of internal systems to provide field support as well as assist other departments for channel specific inquiries

Other Responsibilities

• Ensure Channel budgets are on target and within budget limits
• Promotes teamwork throughout the organization and provide regular sales and channel specific operational updates/recommendations to executive leadership
• Produce statistical reports, analyses, & exhibits for internal use by leadership
• Participate in training to keep abreast of new product launches and industry trends

Requirements

• College degree and 5 years of retail/e-commerce work experience
• Experience with Big Box Store such as Lowes, Home Depot, and Amazon.
• Sales acumen and demonstrated Sales Coaching
• Strong interpersonal and communication skills (verbal and written)
• Self-starting attitude, strong work ethics and ability to work under deadlines.

· Ability to develop & maintain customer relations

· Excellent communication skills (verbal & written), attention to detail, & ability to establish good rapport across operational departments and external corporate partners

· Ability to travel 25-35% of the time

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person